Angela Holly
Posts
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Install Pendo onto a browser extension
The Pendo agent collects events on any window or frame where the install script is added. Since browser extensions can run on top of many third-party applications, we need to ensure that only event...
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Subresource Integrity Implementation
Overview Pendo includes its agent from a secure CDN. Some customers may have additional requirements to implement Subresource Integrity (SRI) verification when fetching the agent. SRI helps ensure ...
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Use Location API to customize the URL collected by Pendo
This article explains when to use the Location API to customize the URL collected by Pendo. The Location API provides a consistent method for transforming the URL when the default application URL i...
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Best Practices for Blocking Pendo Guides
UPDATE: This is now officially published here: https://support.pendo.io/hc/en-us/articles/39740252847899-Block-all-Pendo-guides-in-specific-situations In some situations, you may want to block all ...
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Does Pendo have a way to detect / exclude bots from our visitor activity?
UPDATE: Please see this article instead: Bot activity in your usage data No, Pendo does not have an automated way to differentiate bot activity from actual users of your product. However we do hav...
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Count Track Events Received For A Visitor As Time In Application setting FAQs
UPDATE: This Tech Note is no longer being updated and the information has been incorporated into this article: Time on page and app calculations. This Tech Note will answer frequently asked ...
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Tech Note: Installing Pendo on multiple domains or subdomains
Question: My web application has pages across multiple domains (or subdomains). However they are all considered the same product, and I would like to track usage across these pages as one product. ...
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Can I add Pendo to a third party product, which is embedded in my application?
UPDATE: Refer to this newer article instead: Add Pendo to an embedded third-party product Situation There is a third party product embedded in my application. Can I add Pendo to understand usa...
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Tech Note: Can I use the API to create new visitor and account records in Pendo?
UPDATE: This Tech Note is no longer being updated. There are two methods to create new visitor and account records in Pendo (even if they haven't used your application yet). Please refer to these ...
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Tech Note: Should I use Pendo for performance monitoring of my application?
Overview Technically, you could use Pendo for performance monitoring. However, depending on your use case, using another product might be easier, faster, and provide more value. The Pendo agent a...