Dylan Herx
Activity overview
Latest activity by Dylan Herx-
Dylan Herx commented, I believe this should be possible using the pollEvents aggregation via the Pendo Engage API. You'll need an integration key from Pendo (Settings > Integrations) which can be generated as an Admin. ...
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Dylan Herx commented, As far as I know, you should be able to run multiple tooltip Guides on the same page. More than one Guide cannot be displayed at a time so if the user clicks one tooltip while another Guide is open...
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Dylan Herx commented, Hi, Amy. You may have to do some experimenting depending on how the form is set up. If the URL changes, you could tag the different URLs as different pages. If the URL doesn't change, is there some...
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Dylan Herx commented, The "pendo is not defined" error usually means pendo is not installed on that app or page. It's odd that others can run the command. Perhaps you could get on a call and try to run it in the same pa...
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Dylan Herx commented, To piggyback on Austin's suggestion, you could have the first step of the guide list the new features and then have the buttons be "Got it" and "Show me" where when they click "Show me", it goes to...
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Dylan Herx commented, Hi Santhoshram Narayanan. I would recommend reaching out to Pendo. If the features are tagged correctly, they should show up in the heatmap when to flip the switch in the Pendo Designer (for tagging).
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Dylan Herx commented, Hi Agata. My guess is that only some pages/apps in your subscription are sending the user's job title via the pendo.initialize function. Therefore, it will only be added to that Visitor if the user...
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Dylan Herx commented, In addition to what Liz said, you could also set a Track Event in the code to send Pendo when the feature is absent and then target the Guide to display when the Track Event fires.
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Dylan Herx commented, As Liz said, this should be possible, but it may depend on how the menu is set up. Pendo will need to be able to isolate each item in the menu as unique so each item will need its own ID, class/chi...
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Dylan Herx commented, From my experience, Pendo uses the timezone of your subscription for user behavior. So if you have users across different timezones, it will still map back to the base timezone in the subscription....