Howard Lio
Community Manager @ Pendo: Welcome to the Discussions Community - let us know what we can do to improve your experience!
Posts
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Is it okay to remove Custom Metadata ?
We created a custom metadata field previously called Account Name that we were manually populating through the API as our dev team was not sending this information to the snippet directly. We have...
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Public status not appearing as an option to publish guide
I'm not seeing the option to publish a guide as public. What's the issue?
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Does Pendo collect IP addresses?
I have a customer that has concerns related to PII. They would like to disable IP address collection but would still like to have regional data be pulled through. Is this possible?
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Can you have a guide segment of visitors with a specific time on site?
Trying to set a guide active but only want to show it to users who have registered at least 30 seconds on site before we would show them the guide. Is this possible? What is the definition of "time...
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How to include the question in header of a poll response export?
Clients often want to export poll responses and struggle with how to include the question in the column headers. If you make a visitor report, the column doesn't include the poll question so it can...
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Can Pendo support dark or light mode of an application
Is there a way for Pendo to support Dark or Light mode of an application? Essentially we would want to deploy two different versions of the same guide (slightly different designs) based on w...
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NPS Visitor Reports
Great question and conversations from Jason Lott: "Is there a way to have a saved report that outputs NPS responses? I’m trying to solve a use case where staff don’t want to comb through a Slack ch...
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Pendo for enterprise sales and customer success
SPEAKER James Meehan, Director, Product Operations at Kentik Check out the presentation slides here! Comment below if you attended the session or have any follow up questions.
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Machine learning in Pendo Feedback – Turning feedback into actionable insights
SPEAKERS Inbal Budowski-Tal, Sr. Director, ML at Pendo Mary Lyon, Director of Product Feedback at Filevine Check out the presentation slides here! Comment below if you attended the session ...
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Better together: 5 ways we create badass guides with cross-functional collaboration
SPEAKERS Allison Caldrone, Sr In-Product Marketing Manager at Citrix Drew Grantham, In-Product Marketing Specialist at Citrix Check out our presentation slides here! Comment below if you at...