Guides are interactive and contextual elements within a mobile application that provide users with guidance, information, and assistance.
There are three types of mobile guides:
- Carousels. Swipe through messages
- Tooltips. Highlight specific features
- Pop-ups. Full-screen, banners, polls
Visit the Pendo Academy for a video giving an overview of mobile guides.
Carousels
Carousels are full-screen guides that allow users to move between steps using swipe gestures.
Common use cases are:
- Onboard new users. Use carousels and tooltip tours to onboard users to the application.
- Introduce new features. If you just had a big launch, promote all of your new capabilities with a carousel.
For more information, see Add a mobile carousel guide.
Tooltips
Tooltips are targeted to specific features. They can be part of guided walkthroughs or stand on their own.
Common use cases are:
- Offer guided walkthroughs. Direct users on where to tap.
- Increase feature adoption. Provide contextual guidance, and offer relevant information about specific features.
For more information, see Add a tooltip guide to your mobile app.
Pop-ups
Pop-ups are a small modal or banner that appears on the screen, overlaying the application's interface.
Common use cases are:
- Survey your users. Launch polls to understand sentiment.
- Send update reminders. Target users of outdated versions, and encourage them to update.
- Show banners. Deliver non-intrusive in-app messages to promote events, discounts, best practices and much more.
For more information, see Create a banner for mobile devices.
Visit the Pendo Academy for a video giving an overview of mobile guides.