Important: Classic Feedback will be retired on August 1, 2026. If you haven’t already, contact your Pendo representative to update your contract to Pendo Listen. After your contract is updated, you must request a data migration if you want to keep your existing classic Feedback data. We recommend completing your migration by May 1, 2026 to ensure a smooth transition. For more information, see Migrate from classic Feedback to Pendo Listen.
If your customers are accustomed to using the Pendo Resource Center to find your product resources, latest news and navigation help, it can be the most intuitive place for them to come and give you product feedback as well. Add classic Feedback to your Resource Center so your customers can start sending in their suggestions and see what you're working on.
For information on adding classic Feedback to the Resource Center, see Grant Feedback access to customers.