Connecting a device is used for tagging pages and features, and to allow you to test your guides on your device before publishing them.
This is available for mobile customers using the 2.x SDKs.
How Do I Connect?
When you click on "Connect a new device" button you would be prompt with 2 option to connect:
Scan the QR code
Copy/Paste the URL in your device browser
What Happens When I’m Connected?
During the time your device is connected to Pendo, you can “Preview on device” and “Test full flow on device” to see guides regardless of the guide’s segment or throttling. As well is capture pages to tag your features.
Once connected, your device stays connected to Pendo until you disconnect it. This means that each time you want to tag a page or preview/test full flow on device, you just need to open the app on your device and it will immediately be connected again.
How Do I Disconnect?
Click the Pendo pink icon and disconnect.
You may also "Disconnecting for this session" which will connect you again the next time you launch the app.
Scanned the QR Code and Nothing Happened
If the application is not launching, check with the application developer to ensure the URL scheme is correct. Alternatively, check with your network admin that WebSocket is not blocked
If application launched but you don’t see the Pendo pink icon, verify with the application developer that the application version which installed on your device has Pendo SDK integrated.