Answered
Analytics Question
Hi there!
I was wondering if anyone knew about how Account Adoption and Account Acquisition is calculated when you do not have a Track Event set up. For some context, we use Pendo Analytics but we have not set up any Track Events. Despite this, when we look at the analytics for a feature or page, there is data for both Account Adoption and Account Acquisition. How is this being calculated? Is the "Track Event" essentially just a click to a feature or a visit to a page instead of an actual Track Event that was set up via the Track Event feature?
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Comments
This article goes into the metrics on a page and how each item is calculated: https://support.pendo.io/hc/en-us/articles/27657334481179-View-and-manage-tagged-Pages
As for track events, this article has some good examples of things that happen in your product that cannot be tracked with page and feature tagging: https://support.pendo.io/hc/en-us/articles/360032294151-Track-Events
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