Pages in Pendo are specific URLs or sections of your application that you've labeled or “tagged” based on specific rules, allowing Pendo to track user interactions and uncover usage patterns.
This tagging process helps you understand how users navigate and engage with different parts of your application. For instructions on how to tag Pages and manage them within the Visual Design Studio, see Page tagging and URLs for Page tagging.
After you've tagged Pages in your application using Pendo's Visual Design Studio, you can manage and analyze them in Product > Pages. This article describes how to view, edit, and manage these Pages in Pendo.
View tagged Pages
To view your subscription’s list of tagged Pages, go to Pendo > Pages in the left-side menu. This opens the Overview tab on the Pages page. For information on the Alerts tab, which is only available for mobile apps, see Mobile Page and Feature alerts.
Filters and a search function are provided above the list of Pages to modify the table.
You can filter your Pages by the following:
| Filter | Description |
| Segment |
The default is Everyone. Use the dropdown menu to select an existing segment or + Create New Segment at the bottom of the menu to create a new one. |
| Date range | Use the dropdown menu to choose from predefined values, or choose a Custom Range for a specific time period. |
| Accounts | Use the dropdown menu to view your Pages by specific accounts or all accounts. |
| Apps | Use the dropdown menu to view your Pages by specific applications or all applications in your subscription. |
| Star icon | Use the star icon next to the dropdown filters to only show Pages that you've favorited. |
| Search | Search the table by Page name, description, or rules. |
| Product Areas | Use the dropdown menu below the main filters to filter your Pages by specific Product Areas. |
Like most pages in Pendo, when you apply filters, they remain active as you navigate through the platform. For example, if you filter Pages by a single app and then go to Product > Features, only Features belonging to that app display until you change the app filter.
The Pages table lists your tagged Pages. Depending on the columns that you choose to include in this table, you can view the following information about all tagged Pages:
- Name. The title given to the Feature. You can edit this in the Visual Design Studio or in the Page's details.
- Description. Additional information about the Feature. You can edit this in the Visual Design Studio or the Page's details page.
- Core Event. If the Page has been selected as a Core Event, the label "Core" displays here. For more information about Core Events, see Set up Core Events.
- App. The application that the Page is assigned to. You can't edit this.
- Product Area. The Product Area that the Page is assigned to, or “No Product Area” if none was assigned. You can edit this in the Visual Design Studio or the Page's details page.
- Include rules. The include rules added to the Page, which define what URL patterns to capture. You can edit this in the Visual Design Studio or the Page's details page.
- Exclude rules. The exclude rules added to the Page, which define what URL patterns to filter out of Page data. You can edit this in the Visual Design Studio or the Page's details page.
- Page views. The total number of Page loads from all visitors within the segment and date range specified at the top of the page.
- Number of visitors. The number of unique visitors who have generated an event on the Page within the segment and date range specified by the filters at the top of the page.
- Number of accounts. The number of unique accounts that have visited the Page within the segment and date range specified by the filters at the top of the page. For example, if two unique visitors from a single unique account visit the Page, the total number of accounts would be 1.
- Time per day. The average time each day (in minutes) that visitors spend on the page.
- Last updated by. The Pendo user who last updated the Page.
- Last updated time. The date and time that the Page rules were last updated. Any modification to the Page rules revises the last updated time.
- Created by. The Pendo user who originally tagged the Page.
- Created time. The date and time that the Page was originally tagged.
- Page ID. The unique identification value for a specific Page. This is useful for API, Data Sync, and bulk update or delete requests.
- Type. How the Page tag was created. Custom refers to tags that you and your team have created, Inherited refers to tags that were created by Pendo or a parent account, and Inactive refers to inherited (pre-defined) tags that are no longer capturing data but can still be used for guides.
To customize your columns, select the Manage columns icon in the top-right corner of the table. In the modal that opens, you can add, remove, and reorder columns in the table.
Tip: Add the Include rules and Exclude rules to your table view to see what rules are behind the tags without having to open the details of each Page in the list. Reordering the columns and moving important information, such as Page views, to the beginning of the table can help reduce scrolling.
To download a comma-separated values (CSV) file of the data in your table of Pages, select the Download CSV icon in the top-right corner of the table.
Manage tagged Pages
Go to Product > Pages and select a Page to open its details.
The Page's name, application, assigned Product Area, and description display in the top-left of the page. You can:
- Select the Page name to modify the name.
- Assign a new Product Area by selecting the dropdown arrow next to the Product Area name.
- Add a description or update an existing description by selecting the text that appears below the app and Product Area. The description must be 280 characters or less.
In the top-right corner of the page, you can:
- Delete the Page by selecting the Delete Page icon. You can also delete a Page by hovering over the row of the Page you'd like to delete in Product > Pages and selecting the Delete icon at the end of the row.
- Duplicate the Page by selecting the Clone Page icon.
- Favorite the Page by selecting the star icon. You can also favorite it by selecting the star icon in the Pages list in Product > Pages.
- Watch visitors interacting with this Page by selecting Watch replays. This is only available if your plan includes Session Replay.
- Create an ongoing or time-bound usage goal by selecting Create goal. For more information, see Event goals.
Warning: We don't recommend that you delete a Page, which might have guides associated with it or segments using the Page analytics. We recommend starting small and adding more Pages as needed.
Select the Details component to minimize and expand this section. In this section, you can edit the Page rules and see who created and last updated the Page.
Below the filters and details, the Key metrics section reviews the following based on your selected segment, date range, and account filters at the top of the page:
- Unique visitors. Total number of visitors who loaded the Page in the specified date range.
- Unique accounts. Total number of accounts that had at least one visitor load the Page in the specified date range.
- Page views. Total number of times the Page was loaded in the specified date range.
- Average time on Page per visitor. Average amount of time that visitors spent on this Page in the specified date range.
- Visitor acquisition. Total number of new visitors who loaded this Page in the specified date range. This is only available if your plan includes Pendo Analytics.
- Account acquisition. Total number of new accounts that loaded this Page in the specified date range. This is only available if your plan includes Pendo Analytics.
- Visitor adoption. Percentage of visitors who loaded the Page, calculated by dividing the total number of these visitors by the total number of active visitors in the application. This is only available if your plan includes Pendo Analytics.
- Account adoption. Percentage of accounts that had at least one visitor load the Page, calculated by dividing the total number of these accounts by the total number of active accounts in the application. This is only available if your plan includes Pendo Analytics.
Below these metrics, an area chart displays all Page views over the selected date range. Use the dropdown arrows in the chart title to modify the date range and data displayed.
In the first dropdown menu, select the frequency: Hourly, Daily, Weekly, or Monthly. These options vary depending on the date range selected at the top of the page. In the second dropdown menu, choose one of the following options:
- Page views. Total number of times the Page was loaded within the selected date range.
- Average time on Page. Average amount of time that visitors spent on this Page within the selected date range.
- Accounts. Total unique accounts with at least one visitor who loaded the Page within the selected date range.
- Account adoption. Percentage of unique accounts that loaded the Page, calculated by dividing the total number of these accounts by the total number of active accounts in the app. This is only available if your plan includes Pendo Analytics.
- Account acquisition. Total unique accounts that loaded the Page for the first time ever. This is only available if your plan includes Pendo Analytics.
- All account retention. Percentage of accounts that loaded the Page in the current time period and returned to the Page in the next time period. The time period depends on the frequency in the first dropdown selection.
- New account retention. Percentage of accounts that loaded the Page for the first time in the current time period and returned to the Page in the next time period. The time period depends on the frequency in the first dropdown selection.
- Visitors. Total unique visitors who loaded the Page within the selected date range.
- Visitor adoption. Percentage of visitors who loaded the Page, calculated by dividing the total number of these visitors by the total number of active visitors in the application. This is only available if your plan includes Pendo Analytics.
- Visitor acquisition. Total unique visitors who loaded the Page for the first time ever. This is only available if your plan includes Pendo Analytics.
- All visitor retention. Percentage of visitors that loaded the Page in the current time period and returned to the Page in the next time period. The time period depends on the frequency in the first dropdown selection.
- New visitor retention. Percentage of visitors that loaded the Page for the first time in the current time period and returned to the Page in the next time period. The time period depends on the frequency in the first dropdown selection.
After selecting the data from the second dropdown menu, hover over a data point in the chart to view the associated data and trending information based on the previous datapoint. If the trending information is "N/A", this indicates that the previous value was zero.
If you're using parameterized URLs, the Top Parameters table lists the top 100 parameters associated with a specific Page rule and the number of Page views for each parameter. This table doesn't show if the Page isn't using parameterized URLs.
The Top Parameters table shows you which variations of the Page are most frequently accessed by users. You can select any parameter value in the table to open a details page for that specific parameter, which provides the same usage data available in the main Page's details. This includes metrics like total views, unique visitors, and trending view data, giving you a comprehensive view of how users interact with different variations of your page.
You can also view the Top visitors and Top accounts who viewed the Page in the tables below the area chart and top parameters. Select View all visitors or View all accounts at the top of these sections to view a report that lists all associated visitors or accounts, which you can then export to a CSV file.
Below the top visitors and accounts are sections for Features targeting this Page and Guides targeting this Page.
The Features targeting this Page section shows all Features that have this Page selected as the Page Location for the Feature tag.
The Guides targeting this Page section shows all guides that have at least one step assigned to this Page as the Page Location when editing a guide’s location (not sitewide). This section only populates if your plan includes Pendo Guides.
At the bottom of the page, the Event breakdown table lists each unique combination of event properties associated with the visitors who loaded the Page. This means that if the same event properties are sent by the same visitor ten times, only one row of data populates with a Total Views count of 10. The quantity specified next to the table header represents the total number of unique event property combinations, rather than the total number of Page views.
This breakdown table contains up to 5,000 rows, and you can export the full dataset to CSV by selecting the Download CSV icon.
You can modify the table columns by using the Manage columns icon in the top-right corner of the table.
Note: You can also view tagged Page details by selecting a Page from the list in the Visual Design Studio when it launches. For information on this method, see Page tagging.
View untagged Pages
The Untagged URLs tab in Product > Pages shows URLs in your app that haven't been tagged as Pages in Pendo. This lists all of the URLs where Pendo is installed that have generated Page load events that didn't match any existing Page tagging rules within the last seven days.
The frequency with which the list updates depends on the number of events that your applications receive. The list of untagged URLs can refresh as frequently as every hour.
The Untagged URLs table shows the application, URL, number of page views, and last date and time each untagged URL was identified in a Page load event. You can choose to tag a URL as a Page or add the URL as a rule to an existing Page tag without opening the Visual Design Studio by selecting Tag URL in the table. For further instructions, see Page tagging.
The timeframe for the list of untagged URLs depends on the subscription or application selection in the filter at the top of the page. This choice changes the start time for the Untagged URLs table because these can have different event rates.
For example, All Apps is likely to have a higher event rate than specific applications that you choose. To account for this, the timeframe for the Untagged URLs table when All Apps is selected starts from 168 hours in the past up to the present moment. When you select a specific application, the timeframe starts from 168 hours before the time of the last recorded event for that application. The maximum number of events queried for the Untagged URLs table is 2.5 million.
Note: Even if a particular server host or domain is part of the Exclude List, untagged URLs from that environment still appear in the Untagged URLs section. This is expected behavior because Pendo is still collecting data from those environments. For more information about how to filter the collected data, see Exclude and Include Lists.