Charles Helms

1. Community
2. New to Pendo
3. Can you identify which pages a button was clicked from?

Hey Noelle,  A permanent way to see this data displayed with granularity down to the exact page, would to be to tag the particular button specific to each of the multiple pages, rather than sitewid...

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• Created September 16, 2022 18:27
• 0 votes

1. Community
2. New to Pendo
3. Pendo tagging for Single-Page Application(SPA) with a static URL across the application

Hi Praful,  This may be a use case to utilize the Pendo Location API - I've linked to some details regarding the Location API here. Best,  Charles

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• Created September 16, 2022 18:20
• 0 votes

1. Community
2. API / Developer
3. Parent Account to child accounts

Hi All,  Wanted to provide some general guidance here for what the typical path between setups could look like: Before Parent Accounts: Account ID is '12345' and visitor activity is associated w/th...

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• Created September 14, 2022 13:46
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1. Community
2. New to Pendo
3. Export page views by URL

Hi Noelle,  Unfortunately at this time, there is not a way to export parameters associated with a page in a .csv format.   You are able to view the top parameters on the page details page, by click...

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• Created September 08, 2022 16:19
• 1 vote

1. Community
2. New to Pendo
3. Integrating with ChurnZero

Hey Brian,  At this time segments can not be shared via the Pendo <> ChurnZero connection - details on what can be passed detailed here. Charles

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• Created September 08, 2022 16:00
• 0 votes

1. Community
2. New to Pendo
3. Feature Rules Functionality

Hey Samantha,  If you have two rules established for feature, let's call them Rule A and Rule B, by including both you will get a count of a total of all clicks on Rule A AND Rule B.  So in the cas...

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• Created September 08, 2022 14:10
• 0 votes

1. Community
2. New to Pendo
3. Account Organization

Hey Chloe,  The first step here would be to take a look at the current configuration with one of your Developers.  Some instructions to do so can be found here. In the case that you are passing the...

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• Created July 28, 2022 20:30
• 0 votes

1. Community
2. New to Pendo
3. Can I track the value of an element when a different button is clicked?

Hey Thomas,  It sounds like you may be able to use a Click Event Property in order to track this information - take a look at the knowledge base article linked below. Feature Click Event Properties

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• Created July 28, 2022 12:48
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1. Community
2. Analytics
3. The untagged url list contains only http urls

Hey Sarang,  Would you be able to provide some examples of this behavior to our Technical Support team at support@pendo.io.  I believe this is just a display issue, but they will be able to determi...

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• Created June 30, 2022 14:18
• 0 votes

1. Community
2. Best Practices
3. Notification Location Best Practices

Hi Craig,  I'm not aware of any specific research regarding ideal placement, mostly due to the wide variety of application structures and usage, but this could be an interesting way to conduct rese...

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• Created June 29, 2022 15:50
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