Todd Stoffer

1. Community
2. Guides
3. Guides dismissing when launching other guides

Charlie Kivida I have not had a chance to test this yet - but here is a slightly different code snippet that I would try. In this case you would be targeting the ID of the button that launches the ...

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• Created December 17, 2021 16:57
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1. Community
2. Guides
3. Guides dismissing when launching other guides

Hi Charlie! We currently do not have a way to change the behavior of a new guide launch dismissing the previous guide. However - we do have the 'launch guide' button action that might be helpful he...

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• Created December 15, 2021 22:04
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1. Community
2. Guides
3. Unable to view guides for 2nd Tab ( In Multi-tab Application )

Hi Priti Bakale! Thanks for your post and sharing with the Community. This may be better suited to be looked at by our Technical Support team. You can submit a ticket through this link here:https:/...

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• Created December 15, 2021 22:01
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1. Community
2. Guides
3. Dismiss the Resource Center by clicking outside the guide

Hi Katie Lacy,  After taking a closer look at the code it appears there is an issue with the snippet specifically related to resource centers that are target element activated. We are continuing t...

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• Created December 14, 2021 16:55
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1. Community
2. Integrations
3. Integration with Qualtrics

Hi Bret - there are a couple of ways that you might be able to accomplish this. Using a sandbox module -  A sandbox module allows you to add custom code to a resource center module. You could use...

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• Created December 10, 2021 20:37
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1. Community
2. API / Developer
3. How is numMinutes calculated for tagged events?

Hi Jason! That article that you linked is still accurate in terms of how we calculate time-on-page data. For feature clicks, it works in a very similar way. We bucket activity into 60-second chunks...

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• Created December 10, 2021 20:25
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1. Community
2. Best Practices
3. Is There a Workaround for Tagging Sibling Elements in Pendo?

Hi! Thanks for posting. We don't currently have a way to tag an HTML element based on the presence or absence of a sibling element. One potential workaround would be to use Click Event Properties. ...

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• Created December 10, 2021 20:09
• 0 votes

1. Community
2. API / Developer
3. How to retrieve timestamp information on hourly basis using Pendo API through Python

Hi Narayan,  Thanks for sharing with the community! Based on the error message that you posted - there may be something missing from the body of the API call. Here is an example hourRange API call ...

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• Created December 09, 2021 19:27
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1. Community
2. API / Developer
3. Query Params Defect

Hi Stephen, Thanks for your post and for sharing this with the Community! This may be better suited to be looked at by our Technical Support team. You can submit a ticket through this link here:htt...

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• Created December 09, 2021 19:21
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1. Community
2. API / Developer
3. How do I read OS version for Web Platform?

Hi! We do not currently surface the OS version for desktop applications. I would recommend submitting a feature request (through the Pendo resource center) so that our product team can take that in...

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• Created May 13, 2022 13:24
• -2 votes