Kross Pham
Activity overview
Latest activity by Kross Pham-
Kross Pham commented, Once you're logged into Pendo, you can select "People" on the left navigation and select "Visitors". You will see "Number of Visitors" in the chart. You can adjust the date segment to see how many ...
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Kross Pham commented, Hi Robert Fuehr, Correct, that is telling you that during the month of Jan, we saw 1386 visitors/users logged into your application. A visitor is considered as anyone who generatess an event (logg...
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Kross Pham commented, Hi Ben Carey, Great question! I remember during our 20' Pendmonium, we had a customer that presented on a similar topic: "How to Solicit In-Product User Feedback with Pendo". The customer saw bett...
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Kross Pham commented, Hi Nitesh Meshram, To be sure Pendo is running correctly in your Production site, can you open your console and run "pendo.initialize()". It should return undefined but that's okay. Next, run "pe...
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Kross Pham commented, Hi Ben Venancy, We don't typically recommend having a guide be reoccurring but this is possible through this custom code snippet. The other downside to this is the guide will reappear anytime the p...
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Kross Pham commented, Hi Alli, Not OOTB but we do have a custom snippet that could help fulfill some of the actions you listed above such as closing the guide if users navigate away or click on other elements on the page.
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Kross Pham commented, Tess McGraw You can use one or the other.
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Kross Pham commented, Hi Kelly, To Greg's point, you can utilize metadata to reflect a user's permission to be able to segment from it. If you're not able to pass it through the agent, you can create it as a custom fiel...
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Kross Pham commented, Hey Tess, This should still be possible using 'First Visit'. If you want to target new users to see a welcome guide or tour, you can structure a rule like the following: First Visit within last 1 ...