Ryan Philpott
Activity overview
Latest activity by Ryan Philpott-
Ryan Philpott commented, Hi Sam, I would create a segment that targets visitor-level First Visit within the last 1 day, which will account for any new users as they join a company and visit your product for the first time....
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Ryan Philpott commented, Alec Grubbs, here are some instructions on how to do that. Best, Ryan
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Ryan Philpott commented, Hey Nick, You can add a second button action in addition to the URL link that you already have and set the action to 'Dismiss Guide'. This will result in the guide being dismissed when they open th...
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Ryan Philpott commented, Got it! The only other option I can think of is to potentially highlight the whole column to just capture any click in that entire area if it allows you to. This way, it would just advance the guid...
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Ryan Philpott commented, Hey Ian, It seems like the Pendo Tagging Aid Chrome Extension could help here! The tagging aid allows you to highlight any element in your UI and it shows you all of the available selectors that yo...
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Ryan Philpott commented, Hi Emily, If you are looking to export your visitor's completion metrics for a guide, you can do so by going to Guide Metrics and exporting this section. This should show you each visitor who viewe...
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Ryan Philpott commented, Hey Robert, I would recommend emailing help@pendo.io so they can help you troubleshoot what might be causing this. Best, Ryan
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Ryan Philpott commented, Hey Evan, You can pull the page tag specifically and see all of the parameters under the section in our developer docs “Return list of specific pages.” Best, Ryan
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Ryan Philpott commented, Hey Andrina, Here are a few ideas that could help get you started with your feature audit: Look for outliers, Sort by # of clicks, and review the features with 0 clicks / extremely high number of...
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Ryan Philpott commented, Hey Peter, If you were to go with option 2, you would not have the ability to report on these in the UI or include the data in dashboards, but you could export all of the parameters through the API...