Howard Lio
Community Manager @ Pendo: Welcome to the Discussions Community - let us know what we can do to improve your experience!
Posts
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Check out new webinar for Pendo Feedback May 25
Anyone else signing up for this webinar? Weekly on Tuesdays, with the next one coming up on May 25, 2021! Sign up here: https://pendo.jetwebinar.com/pendo-feedback-101 @... thanks for making this...
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Personalize Pendo messages with custom user info
Great question from Alexandra Jakubowski: Hi all! Wondering if it’s possible to personalize Pendo messages with user information? E.g. A login Pendo could say “Welcome <Firstname>” Thanks!
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Designer - Cross-Origin Frame Error in the browser console
When attempting to launch the guide designer, I’m seeing Cross-Origin frame errors in my browser console. How do I fix this?
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Can I track clicks on a video embedded in a guide?
I’m interested in tracking the clicks on the play button of a video embed I included in a guide.
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Pendo Snippet Installed But Not Seeing Data
Our engineers have installed the Pendo snippet on the site, and we can see that it's installed and should be pinging Pendo. However, when I look at the subscription in Pendo, it displays messages s...
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Try out this Pendo <> Slack integration powered by Google Sheets & Webhooks
Michael Twiford from SevenRooms shared with us his latest Pendo integration with Slack! Check it out "Hi all! I recently built a Pendo <> Slack integration powered by Google Sheets and Pendo Webho...
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How long does it take for Pendo to process data?
I just had one of our developers install the Javascript snippet on his local host, and I wanted to run some tests to make sure the fields are coming through correctly before we commit the changes t...
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How do I construct a timeSeries for the Aggregations API?
A timeSeries consists of three components: period refers to the type of unit of time in which we will group our data selections. You can use dayRange to query in a number of days, or monthRang...
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Does Pendo integrate with Zendesk?
There are a few ways that Pendo connects with Zendesk: Pendo Data in Zendesk What it is: Get product usage information including features, pages and more that was being used right before the user...
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Why is the “Number of Page Views / Clicks” segment rule incompatible with guides?
This segmentation rule is an aggregation that causes Pendo to do a calculation which prevents the guide from loading asynchronously with the page. So for a better user experience we don’t allow you...