Jim Rehmann
Posts
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Launch URL from a guide in the resource center
I need to launch a URL from an guide list module in the resource center. I can only have one module for the RC (so it opens the module when the user clicks on the badge. See image to see what I mea...
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Answered
Embed web page in a guide step?
Everybody, I have a problem that is stumping me. I want to create a single guide step that shows only the content of another webpage. So when the user clicks on the guide to launch it, they will se...
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Pendo Usage Guidelines
Hello. My company is looking at creating guidelines. Basically, under what circumstances do we create guides for, and what we do not create guides for. Does anyone have anything that your company u...
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Launch Resource Center from icon in my application, not the RC launch button
Hey all. My company wants to NOT have the normal RC icon floating in the bottom-right corner of our screens for users to click. We are going with an icon that we are embedding in our application. O...
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Answered
Launch a URL by clicking on a badge?
I'm wondering if anyone out there has gotten a URL to launch when clicking a badge. I want to go from the badge, directly to the URL. I've created a badge but I can't get a URL to launch from it un...
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Internal Approval Process for Guides
Question. Our CEO is very hands-on with UX design. As part of that, he's requested for me to come up with a process for approving a guide after I've created it. Safe to say, his schedule is jam pac...
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Answered
Show/Hide buttons for users based on metadata passed to Pendo
I am looking at ways to bring my CEO's vision for Pendo to life, but it will require some code, I think. Basically I have a guide that is launched by a badge. The guide has various buttons on it th...
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Any GREAT dashboards out there?
I got a new request from Customer Support today to come up with a "Fantastic" customer health dashboard that they can show our clients during their monthly 1-on-1s. I thought I had done a pretty go...
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Advance guide after 5 seconds
Is there a way to advance a guide after waiting five seconds? I have a user click the "Next" button on a guide but the page that opens takes a little while. It ends up skipping the next step and g...
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"skipStepNoElement" Pendo Snippet
Folks, have any of you run into an issue with the https://github.com/pendo-io/snippets/tree/master/guides/goToGuideStep/skipStepNoElement code here? If I put multiple skip steps in a guide, and the...