Liz Feller
コメント
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Because Pendo uses Pendo itself, their Resource Center experience for leaving feedback is Pendo Feedback and gives you a good sense for the experience as an external user (both in the Resource Cent...
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I wonder if you could make a guide that has custom code blocks on each step to tell the guide: if the on-screen element is present (or if the metadata shows abc), display this step otherwise SKIP t...
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Can you define "tailor made" -- what level of customization are you going for? Your metadata will be your biggest asset here to help ensure your guides function as custom pieces and your segments c...
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So doesn't seem like there is functionality for daily emailed reports right now, but you could create a segment of "users who logged in at least seven times in the last seven days" and then have TH...
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You might not need a segment for every account if you're only going to use them to look at data -- you can filter most pages in Pendo with the Accounts dropdown. Otherwise, we commonly segment base...
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Thank you all for the interest! I actually highlighted almost all the templates we set up in my Pendomonium session this year, so if it’s here in the community as a slide deck or recording that’s t...
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we saw an increase for sure! It kind of depends on your product though and how you set up your NPS survey -- having the email backup enabled helps catch those who are either not logging in or who a...
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I would say this article helps https://help.pendo.io/resources/support-library/guides/net-promoter-scores-nps-in-pendo.html Benefits to *using Pendo* for NPS are that it's in-the-moment, you can ma...
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what if you segmented the announcements as more of a drip campaign? So a set of them would be based on when they see the first set
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I'm also curious about this. We have Pendo on several platforms and are now developing services that will "plug in" to all of these platforms eventually. Should each service have its own key, or ca...