Navigate the Resource Center

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Pendo's Resource Center aims to provide easy access to the information you need to work better with Pendo. To access our Resource Center, navigate to the bottom-right corner of the Pendo application and select the pink question mark badge.

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Note: Depending on several variables, such as product usage or payment tier, you might see different modules and guides within the Resource Center. Our goal is to outline likely variations, but some might not apply to your specific configuration or stage of Pendo use. For information about how to configure your own Resource Center for your users, see Overview of the Resource Center.

Post-install checklist

The Post-install checklist module appears for users who have installed Pendo within the last 90 days. It provides guidance and best practices to set up and optimize your subscription and is available only to Pendo Admins. This module is dismissable on a per-user basis and doesn't appear 90 days after the first installation of Pendo.

Get started with Pendo

The Get started with Pendo module is a self-paced onboarding checklist that walks you through the basics of how to get started with Pendo's main features.

Ask Pendo (beta)

Ask Pendo is an AI-powered question and answer (Q&A) bot that's designed to streamline your support experience by providing quick answers to your questions about Pendo's modules and features. This offering is currently available through a closed beta program for select customers.

Free trial support

The Free trial support module is only visible to Pendo Free users during their trial window. During a free trial, Pendo Free users have access to 1:1 support from a product expert and can try out our premium features for the duration of their trial.

Support

The Support module lets you explore self-service and support resources so that you can get help when you need it.

Explore the Community

These resources include links to our self-paced learning Academy, user-led Discussion Forum, and extensive Knowledge Base.

Hire an expert

This section provides a list of paid offerings with a Pendo expert to supplement and help reduce time to value.

Tutorials

Use this section to find in-app tutorials designed to guide you through various areas of the product that are critical to product adoption and driving business outcomes.

Technical support

If you're on a paid plan, this section provides you with direct access to our Technical Support team to troubleshoot and report issues. You can also view previously submitted tickets and check their status any time.

Training and events

Use the Training and events module to explore learning opportunities.

Live and recorded trainings

Use this section to register for upcoming in-person or virtual webinars and to watch recordings from past trainings or certifications.

Community events

This section shines a spotlight on upcoming thought-leadership events and Pendo User Groups (PUGs). If you can't find a PUG in your area, you can use this section to apply to start your own!

Product updates

Use this section to view large product release announcements, our most recent updates each month, and a link to all features released month over month in our release notes.

Release notes

Find a log of all product releases (from large product announcements to small enhancements) for each month, categorized by product area.

Beta signups

Sign up to get early access to upcoming product launches.

Developer documentation

Read more about our agent updates, API, and SDK information.

Feedback

Use the Feedback module to suggest product changes to the Pendo product team using Pendo Feedback. Submit new requests here, or open the portal to view and vote on requests that other users have submitted.

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