Pendo's Resource Center aims to provide easy access to the information you need to work better with Pendo. To access our Resource Center, open the pink question mark badge in the bottom-right corner of the Pendo application.
Note: Depending on several variables, such as product usage or payment tier, you might see different modules and guides within the Resource Center. Our goal is to outline likely variations, but some might not apply to your specific configuration or stage of Pendo use. For information about how to configure your own Resource Center for your users, see Overview of the Resource Center.
Post-install checklist
The Post-install checklist module appears for users who have installed Pendo within the last 90 days. It provides guidance and best practices to set up and optimize your subscription and is available only to Pendo Admins. This module is dismissable on a per-user basis and doesn't appear 90 days after the first installation of Pendo.
Get started with Pendo
The Get started with Pendo module is a self-paced onboarding checklist that walks you through the basics of how to get started with Pendo's main features.
Free trial support
The Free trial support module is only visible to Pendo Free users during their trial window. During a free trial, Pendo Free users have access to 1:1 support from a product expert and can try out our premium features for the duration of their trial.
Support
The Support module lets you explore self-service and support resources so that you can get help when you need it.
Technical support
Start a conversation with the Pendo Support Bot to help get your questions answered and issues resolved.
If you're on a paid plan, you can escalate an issue to our Technical Support team if the bot can't solve your problem. You can also view previously submitted tickets and check their status any time.
Explore the Community
These resources include links to our self-paced learning Academy, user-led Discussion Forum, and extensive Knowledge Base.
Hire an expert
This section provides a list of paid offerings with a Pendo expert to supplement and help reduce time to value.
Tutorials
Use this section to find in-app tutorials designed to guide you through various areas of the product that are critical to product adoption and driving business outcomes.
Training and events
Use the Training and events module to explore learning opportunities.
Live and recorded trainings
Use this section to register for upcoming in-person or virtual webinars and to watch recordings from past trainings or certifications.
Community events
This section shines a spotlight on upcoming thought-leadership events and Pendo User Groups (PUGs). If you can't find a PUG in your area, you can use this section to apply to start your own!
Product updates
Use this section to view large product release announcements, our most recent updates each month, and a link to all features released month over month in our release notes.
Release notes
Find a log of all product releases (from large product announcements to small enhancements) for each month, categorized by product area.
Beta signups
Sign up to get early access to upcoming product launches.
Developer documentation
Read more about our agent updates, API, and SDK information.
Feedback
Use the Feedback module to suggest product changes to the Pendo product team using Pendo Feedback. Submit new requests here, or open the portal to view and vote on requests that other users have submitted.