Have your users rate your Mobile App with In-App Rating in Apple Store or Google Play.
In-app Rating Request in iOS
To support Apple’s guidelines, Pendo supports a button action in iOS: "Open iOS in-app rating", selectable from any guide button. This action will try to open the Apple Rating Dialog. Keep in mind that Apple does not guarantee to open the In-App Rating Dialog. Opening this dialog is dependent on the history of the user in the app and his previous rating requests as well as whether the user previously opted out from such requests.
We recommend you ask for ratings from users you know are happy users. For example, add a preliminary satisfaction question after users complete a specific flow in the app. If users indicate that they are ‘happy’, open the rating dialog. Do not mention that you are going to ask for store review. In this example the action ‘Open iOS In-App Rating’ is prompted when users tap ‘YES’:
Rating Request in Android
For Android Apps users are sent to the App's page in the Google Play store.
You can achieve this using Pendo guides by adding a button action of "URL Link" and adding the URL of your app in the Google Play store.
Recently, Google announced support for In-App rating in Android devices. This feature is still in beta and is not supported on most Android devices. We are waiting for this feature to be out of beta and more commonly available to add support for it as well.