Liz Feller
Activity overview
Latest activity by Liz Feller-
Liz Feller commented, We're very similar and very simple with ours :)(middle one has a gif that darkens that area and lightens it to point it out)(the last one has a custom code block to bring in the visitor's name)
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Liz Feller commented, With the new page rules capabilities you can exclude a single page (or small list of pages) based on URL rules :)
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Liz Feller commented, Hey! So technically you're welcome to display a single NPS across all device types, but I'd test it out to make sure it's a good experience on mobile browsers since the width is so different. We on...
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Liz Feller commented, So you can make an NPS dashboard to include multiple metrics together across surveys if you want. All devices would mean any device, but you would need to be careful with responsiveness and width o...
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Liz Feller commented, I believe you could accomplish this through adding segment rules of "the user hasn't viewed the other NPS survey in the last 180 days" or whatever timeframe you are using. I'd look at your device u...
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Liz Feller commented, Do y'all target the emails with specific use cases you know the account hasn't done yet that correspond to your core events? Maybe making them slightly more relevant and based on "we can see you ha...
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Liz Feller commented, Yes if you build segments based on NPS poll responses (for example, anyone who has submitted a 9 or 10 in the last day) you should be able to use those for guides to display the next day. I don't b...
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Liz Feller commented, Yep! You can see aggregate over time as well as for specific timeframes and for specific segments.
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Liz Feller commented, You can do all of this within the Pendo core product of Insights & Guidance/Engage :) no Feedback product needed. We do this frequently and you can include single-choice options, open text, ratings...
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Liz Feller commented, You'd have the option to show a Releases tab and/or What's Coming just like Pendo does, or only the Dashboard where a user can look at what they're suggested and voted on.