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Rebecca Notte

  • Total activity 26
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Activity overview

Latest activity by Rebecca Notte
  • Rebecca Notte created an article,

    Manage requests in the Browse page

    Use the Browse page in Pendo Feedback to review your requests, organize your requests, and assign your co-workers to groups of requests with minimal input.  The default table view in the Browse pag...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Rebecca Notte created an article,

    Feedback's Content Security Policy

    Content Security Policy (CSP) is an added layer of security that helps to detect and mitigate certain types of attacks, including Cross Site Scripting (XSS) and data injection attacks. If you're ru...

    • Edited
    • 1 follower
    • 0 comments
    • -2 votes
  • Rebecca Notte created an article,

    Triage requests

    You can notify team members of relevant requests by mentioning them in comments or by assigning requests to them or to their Product Area.  Permissions Permissions are granted to user Roles and set...

    • Edited
    • 1 follower
    • 0 comments
    • 2 votes
  • Rebecca Notte created an article,

    Grant Feedback access to customers

    Grant visitor access to Pendo Feedback so that your end-users can self-serve and free up your teams' time. This article describes how to set up each of the options for adding Feedback to your app i...

    • Edited
    • 1 follower
    • 0 comments
    • 2 votes
  • Rebecca Notte created an article,

    Publish guides from requests

    Users of Pendo Guides and Pendo Feedback can leverage a multi-channel approach to communicating releases to their customers, both in and out of the app. You can, for example, simultaneously email u...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Rebecca Notte created an article,

    Salesforce integration with Pendo Feedback

    This article is an overview of the functionality you can get from the Salesforce integration with Pendo Feedback, and how it works. For information about how to set up the integration, Set up the S...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Rebecca Notte created an article,

    Feedback use cases

    Pendo Feedback allows you to receive, analyze, and respond to product requests from internal teams, prospects, and customers, in one location.  You can automatically respond to users when you revie...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote
  • Rebecca Notte created an article,

    Feedback for customer-facing teams

    Customer-facing teams use Feedback to make requests on behalf of customers and prospects, keep customers and prospects updated with the status of requests, understand market needs, and view priorit...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Rebecca Notte created an article,

    How to create a "Quick Action" button for a salesforce contact or opportunity

    If you have a lot of actions available on a Contact or Opportunity page in Salesforce, then adding a "Quick Action" button for Pendo Feedback will make it appear at the top of the page, meaning you...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • Rebecca Notte created an article,

    Upgrading Salesforce

    To install the latest version of the Salesforce integration, use one of the links in this doc. Open that link and you'll have the following options: Select the same setup as you did when you insta...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes