Listen

Get started with Listen

• Overview of Pendo Listen
• Product Areas and labels in Listen

Best practices and processes

• Organize Listen data with labels
• Manage feedback with automation rules (beta)

Add feedback

• Add feedback to Listen
• Submit customer feedback
• Upload a CSV file of feedback to Listen
• Send guide poll responses to Listen
• Send NPS survey data to Listen

Discover and ideate

• Manage feedback in Listen
• View feedback insights
• Create and manage ideas
• Collaborate in Listen
• Compare and prioritize ideas
• Save custom views of feedback

Gather evidence

• Gather evidence for ideas
• Validate ideas with idea tests
• Engage users through an ideas portal
• Customize your ideas portal

Take action

• Act on ideas
• Add, promote, and remove ideas in your roadmaps
• Link feedback items to ideas
• Add workarounds to ideas
• Create segments from idea voters
• Link Jira issues to ideas

Create roadmaps

• Roadmaps in Listen
• Create and edit roadmaps
• Manage items in your roadmap
• Share roadmaps