Listen

Get started with Listen

• Overview of Pendo Listen
• Enable Listen Explore
• Product Areas and labels in Listen

Best practices and processes

• Organize Listen data with labels
• Manage feedback with automation rules

Add feedback

• Add feedback to Listen
• Submit customer feedback
• Upload a CSV file of feedback to Listen
• Send guide poll responses to Listen
• Send NPS survey data to Listen

Discover and ideate

• Explore feedback with AI in Listen
• Manage feedback in Listen
• View feedback insights
• Create and manage ideas
• Collaborate in Listen
• Compare and prioritize ideas

See all 7 articles

Gather evidence

• Gather evidence for ideas
• Validate ideas with idea tests
• Engage users through an ideas portal
• Customize your ideas portal

Take action

• Assign ideas and feedback items to team members
• Act on ideas
• Add, promote, and remove ideas in your roadmaps
• Link feedback items to ideas
• Add workarounds to ideas
• Create segments from idea voters

See all 7 articles

Create roadmaps

• Roadmaps in Listen
• Create and edit roadmaps
• Manage items in your roadmap

Update users

• Send update emails (beta)
• Share roadmaps