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Rebecca

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  • Upgrading Salesforce

    1. Integrations
    2. Feedback integrations

    Important: Classic Feedback will be retired on August 1, 2026. If you haven’t already, contact your Pendo representative to update your contract to Pendo Listen. After your contract is updated, you...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Use AI-assisted integrations to collect product feedback

    1. Listen
    2. Add feedback

    You can use AI-assisted integrations with Listen Explore to connect external tools and import feedback from new sources. This allows you to analyze unfiltered customer feedback without relying on i...

    • Edited
    • 0 followers
    • 0 comments
    • 0 votes

  • Marketing and transactional email templates

    1. Orchestrate
    2. Get started with Orchestrate

    In Orchestrate, you can send two types of emails: marketing and transactional. Each type follows different rules and regulations depending on where you and your users are located. Understanding the...

    • Edited
    • 0 followers
    • 0 comments
    • 0 votes

  • Feedback's Content Security Policy

    1. Security and privacy
    2. Security configuration

    Important: Classic Feedback will be retired on August 1, 2026. If you haven’t already, contact your Pendo representative to update your contract to Pendo Listen. After your contract is updated, you...

    • Edited
    • 1 follower
    • 0 comments
    • -4 votes

  • Grant Feedback access to customers

    1. Feedback
    2. Launch Feedback

    Important: Classic Feedback will be retired on August 1, 2026. If you haven’t already, contact your Pendo representative to update your contract to Pendo Listen. After your contract is updated, you...

    • Edited
    • 1 follower
    • 0 comments
    • 2 votes

  • Publish guides from requests

    1. Feedback
    2. Plan and communicate

    Important: Classic Feedback will be retired on August 1, 2026. If you haven’t already, contact your Pendo representative to update your contract to Pendo Listen. After your contract is updated, you...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Manage requests in the Browse page

    1. Feedback
    2. Manage Feedback

    Important: Classic Feedback will be retired on August 1, 2026. If you haven’t already, contact your Pendo representative to update your contract to Pendo Listen. After your contract is updated, you...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Triage requests

    1. Feedback
    2. Manage Feedback

    Important: Classic Feedback will be retired on August 1, 2026. If you haven’t already, contact your Pendo representative to update your contract to Pendo Listen. After your contract is updated, you...

    • Edited
    • 1 follower
    • 0 comments
    • 2 votes

  • Feedback use cases

    1. Feedback
    2. Feedback best practices

    Important: Classic Feedback will be retired on August 1, 2026. If you haven’t already, contact your Pendo representative to update your contract to Pendo Listen. After your contract is updated, you...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Feedback for customer-facing teams

    1. Feedback
    2. Feedback best practices

    Important: Classic Feedback will be retired on August 1, 2026. If you haven’t already, contact your Pendo representative to update your contract to Pendo Listen. After your contract is updated, you...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes