How Can We Help?
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Setup Feedback
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Adding customers to Feedback
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Auto-tagging in Feedback
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Configuring Okta As Your SAML IdP
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Creating + updating user data based on something other than "ID"
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Custom Request Form Setup (With Ideas)
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Custom saved responses setup
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Email Whitelabel Setup
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Feedback Team Permission Set Up
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How can I add customers without doing the integration?
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How to add your logo to Pendo Feedback
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How to introduce your customer facing teams to Feedback
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How to launch Feedback with limited customer visibility
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How To Setup Google G-Suite As Your SAML Identity Provider
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How to use Pendo Feedback internally only
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How To Use SAML SSO With Customers
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Importing a request backlog or list (csv)
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In-App Feedback Widget
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Integration setup email for devs [template]
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Languages setup
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Launch Pendo Feedback with an engagement email
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Limitations of customer users
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Presenting Feedback to your company
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Presenting Feedback to your customers [template]
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Process Planning for Feedback
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Product Feedback Policy [overview + template]
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Settings For Pendo Feedback
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Tagging in Feedback
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Tips for setting up modules + tags
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Why do I need to set up the Pendo Feedback integration?
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Adding customers to Feedback
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Collecting and Organizing Feedback
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How to say No to Requests
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Product Areas in Feedback
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Using the Feedback Intercom Integration
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How to introduce your Visitors to Pendo Feedback
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How do I get rid of bad requests? What if people submit bad requests?
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How should I respond to older requests?
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What does "not interested" mean?
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What happens to declined requests?
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How are duplicate requests prevented?
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What if I get too much feedback?
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How to handle unhelpful comments
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How to group requests by theme or category
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How to change the status on a request
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How to prioritize on behalf of customers
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How to add a customer to an existing request
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How to add a new request on behalf of a customer or prospect
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What Makes a Great Request?
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How to bulk edit tags
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Bulk update the status of multiple requests
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Request merge
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Request moderation
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How to say No to Requests
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Analyzing Feedback
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Request Priority in Feedback
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Adding Tags to Team Users
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Adding Tags to Accounts
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Adding tags to visitors
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Similarity Report
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Will my own priorities influence my Feedback reports?
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Why aren't my requests in the SmartList?
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Adding tags to requests
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How are the low/mid/high value accounts calculated?
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How is the ROI percentage calculated in Feedback?
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How can I prevent Account Value (ARR) from influencing the reports?
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Why is the Visitor Vote report different than the number of users who "want" a request?
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Why do you recommend looking at SmartLists over the popular vote?
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Feedback's reports & the RICE methodology
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Export CSV Report in Feedback
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Feedback Metrics
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Customer Insights in Feedback
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CEO Feedback Dashboard
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Feedback Reports
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Request Priority in Feedback
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Taking Action with Feedback
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Flexible emailing
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Feedback Email Notifications
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How to Communicate Releases with Feedback
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Visitor Engagement Email
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Why is the visitor engagement email more effective than personal or marketing emails?
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Will visitors be notified of updates to their request if it's set to private?
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Internal engagement email in Feedback
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In-app Notifications in Feedback
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Mentions in Feedback
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How to update a partially completed request
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Flexible emailing
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Sharing Your Roadmap with Feedback
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Best Practices
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FAQ
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How do I change my Feedback Account Name?
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Markdown Format in Pendo Feedback
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How Feedback helps with your roadmapping
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Can my customers segment their dashboard?
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What can I expect in terms of customer engagement?
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How are inactive users calculated?
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How does Pendo Feedback know which customers are paying / not paying?
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We don't keep company value in our product, how can we provide Pendo Feedback with this information?
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Does Pendo Feedback Support On-Premise Solutions?
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How do I change my Feedback Account Name?