How Can We Help?
-
Setup Feedback
-
Adding customers to Feedback
-
Adding Feedback to your app
-
Auto-tagging in Feedback
-
Configuring Okta As Your SAML IdP
-
Creating + updating user data based on something other than "ID"
-
Custom Request Form Setup (With Ideas)
-
Custom saved responses setup
-
Email Whitelabel Setup
-
Feedback Team Permission Set Up
-
How to add your logo to Pendo Feedback
-
How to introduce your customer facing teams to Feedback
-
How to launch Feedback with limited customer visibility
-
How To Setup Google G-Suite As Your SAML Identity Provider
-
How to use Pendo Feedback internally only
-
How To Use SAML SSO With Customers
-
Importing a request backlog or list (csv)
-
In-App Feedback Widget
-
Languages setup
-
Launch Pendo Feedback with an engagement email
-
Limitations of customer users
-
Presenting Feedback to your company
-
Presenting Feedback to your customers [template]
-
Process Planning for Feedback
-
Product Feedback Policy [overview + template]
-
Settings For Pendo Feedback
-
Tagging in Feedback
-
The Feedback Workflow
-
Tips for setting up modules + tags
-
Why do I need to set up the Pendo Feedback integration?
-
Adding customers to Feedback
-
Collecting and Organizing Feedback
-
Assigning Requests in Feedback
-
How to say No to Requests
-
Product Areas in Feedback
-
Using the Feedback Intercom Integration
-
How to introduce your Visitors to Pendo Feedback
-
Understanding market demand with Pendo Feedback & Salesforce
-
How do I get rid of bad requests? What if people submit bad requests?
-
How should I respond to older requests?
-
What does "not interested" mean?
-
What happens to declined requests?
-
How are duplicate requests prevented?
-
What if I get too much feedback?
-
How to handle unhelpful comments
-
How to group requests by theme or category
-
How to change the status on a request
-
How to prioritize on behalf of customers
-
How to add a customer to an existing request
-
How to add a new request on behalf of a customer or prospect
-
What Makes a Great Request?
-
How to bulk edit tags
-
Bulk update the status of multiple requests
-
Request merge
-
Request moderation
-
Assigning Requests in Feedback
-
Analyzing Feedback
-
How to Create Analytics Segments from Visitors Who Voted on Requests in Pendo Feedback
-
Request Priority in Feedback
-
Adding Tags to Team Users
-
Adding Tags to Accounts
-
Adding tags to visitors
-
Similarity Report
-
Will my own priorities influence my Feedback reports?
-
Why aren't my requests in the SmartList?
-
Adding tags to requests
-
How are the low/mid/high value accounts calculated?
-
How is the ROI percentage calculated in Feedback?
-
How can I prevent Account Value (ARR) from influencing the reports?
-
Why is the Visitor Vote report different than the number of users who "want" a request?
-
Why do you recommend looking at SmartLists over the popular vote?
-
Feedback's reports & the RICE methodology
-
Export CSV Report in Feedback
-
Feedback Metrics
-
Customer Insights in Feedback
-
CEO Feedback Dashboard
-
Feedback Reports
-
How to Create Analytics Segments from Visitors Who Voted on Requests in Pendo Feedback
-
Taking Action with Feedback
-
Publishing Guides from Feedback requests
-
Flexible emailing
-
Feedback Email Notifications
-
How to Communicate Releases with Feedback
-
Visitor Engagement Email
-
Why is the visitor engagement email more effective than personal or marketing emails?
-
Will visitors be notified of updates to their request if it's set to private?
-
Internal engagement email in Feedback
-
In-app Notifications in Feedback
-
Mentions in Feedback
-
How to update a partially completed request
-
Publishing Guides from Feedback requests
-
Sharing Your Roadmap with Feedback
-
Best Practices
-
Feedback Myth: You should act on feedback immediately
-
Pendo's Take On Product Feedback
-
Feedback Guide for Support Teams
-
How to use Feedback for Customer Research
-
Pendo Feedback Guide for Sales Teams
-
Feedback Guide for Customer Success Teams
-
Feedback Guide for Product Teams
-
How to use Feedback Statuses and Status Responses (with templates)
-
Feedback Myth: You should act on feedback immediately
-
FAQ
-
How do I change my Feedback Account Name?
-
Markdown Format in Pendo Feedback
-
How Feedback helps with your roadmapping
-
Can my customers segment their dashboard?
-
What can I expect in terms of customer engagement?
-
How are inactive users calculated?
-
How does Pendo Feedback know which customers are paying / not paying?
-
We don't keep company value in our product, how can we provide Pendo Feedback with this information?
-
Does Pendo Feedback Support On-Premise Solutions?
-
How do I change my Feedback Account Name?