Feedback
Know What Users Want
Get to know Pendo Feedback
- Settings For Pendo Feedback
- Request Priority in Feedback
- Process Planning for Feedback
- The Feedback Workflow
- Feedback Myth: You should act on feedback immediately
- Feedback Guide for Support Teams
Get started with Pendo Feedback
- Adding customers to Feedback
- How To Use SAML SSO With Customers
- Configuring Okta As Your SAML IdP
- Set up Google G-Suite as your SAML Identity Provider
- How does Pendo Feedback know which customers are paying / not paying?
- We don't keep company value in our product, how can we provide Pendo Feedback with this information?
Launch Pendo Feedback
- What Makes a Great Request?
- What can I expect in terms of customer engagement?
- What if I get too much feedback?
- How do I get rid of bad requests? What if people submit bad requests?
- How to use Pendo Feedback internally only
- Manage Team: Roles and Permissions in Feedback
Manage Feedback
- Duplicate and similar requests
- How to prioritize on behalf of customers
- Will my own priorities influence my Feedback reports?
- In-app Notifications in Feedback
- Assigning Requests in Feedback
- Mentions in Feedback
Discover
- How to use Feedback for Customer Research
- Feedback's reports & the RICE methodology
- Manage requests in the Browse page
- Customer Insights in Feedback
- Feedback Reports
- Export CSV Report in Feedback
Evaluate, plan, and communicate
- How to Communicate Releases with Feedback
- "What's Coming?" report
- Release Log
- Publishing Guides from Feedback requests
- Flexible emailing
- How to handle unhelpful comments