Angela Holly

1. Community
2. Guides
3. Launching the Pendo designer for Electron applications

This is a common blocker so it’s important to work closely with the individuals responsible for coding the Electron application so that you can avoid these potential obstacles. Cookies, authentica...

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• Edited October 26, 2022 20:15
• 1 vote

1. Community
2. Guides
3. Guide activation - multiple elements

Kevin Gosman, these instructions do not work for badge activation. They only work for target element activation. What you are seeing with the badge activation is expected behavior. If you'd like to...

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• Created September 19, 2022 13:27
• 1 vote

1. Community
2. Analytics
3. 'Tech Talk' webinar on Feature and Page tagging

Update The slides and recording from our August 18th session on Page & Feature Tagging can be found below:  RecordingSlides

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• Edited December 19, 2022 19:32
• 1 vote

1. Community
2. Guides
3. How can I add additional data (query parameter) to an external link in a guide?

How could I make this work for a Qualtrics survey? Pendo already has instructions on how to embed the Qualtrics survey into a Pendo guide: https://support.pendo.io/hc/en-us/articles/360043177652-Qu...

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• Created June 16, 2022 18:16
• 1 vote

1. Community
2. API / Developer
3. How to retrieve all application data using Pendo API through Python

The above response is what you'll use when making calls against the aggregation endpoint (https://app.pendo.io/api/v1/aggregation) to get event data. For other V1 API calls, such as as the feature ...

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• Edited April 29, 2022 17:15
• 1 vote

1. Community
2. Best Practices
3. Viewing Pages Where a Feature Was Used

Tobin Juday, you could also try using a 2 step path to discover what page the feature clicks are coming from. Just follow these steps in Pendo:1) Behavior > Paths2) Select the option "Leading To" a...

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• Created December 13, 2021 20:38
• 1 vote

1. Community
2. Analytics
3. Using the Parameter value on a Page Tag

Nik Jowett, glad to hear you were able to get the parameters working. I misspoke earlier, and you are correct that it's fine to have multiple page rules, including page rules with parameters. Wei K...

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• Created December 10, 2021 14:54
• 1 vote

1. Community
2. Guides
3. Activate my Guide every time the User opens the page

Jagmeet Cheema you could try adding this custom code to the guide step. Please make sure to carefully read the "ReadMe" section:  https://github.com/pendo-io/snippets/tree/master/guides/guideFreque...

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• Created November 18, 2021 21:35
• 2 votes

1. Community
2. Guides
3. Inserting data from a Salesforce Account level pull into a Guide

This is our article on displaying agent metadata in a guide: https://support.pendo.io/hc/en-us/articles/360031869232-How-Do-I-Use-Guide-Variables-

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• Created August 19, 2021 12:58
• 1 vote

1. Community
2. Guides
3. In-app designer will not open inside one of our apps

Hi Amber,  I would first check the status of the guide. Is it set to "public"? I would also check the segment for the guide -  who is eligible to view the guide? Additionally, is the guide failing ...

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• Created July 21, 2021 17:27
• 1 vote