Angela Holly
Posts
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Answered
Adding a new application /multi-app - metadata best practices
UPDATE: Please refer to https://support.pendo.io/hc/en-us/articles/14049867371163-Manage-metadata-across-multiple-apps instead With metadata, Pendo will always display the last value we received,...
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Answered
Tech Note: Guide elements metrics via the API
You can easily see metrics for Guide elements via the UI in Pendo as described here: https://support.pendo.io/hc/en-us/articles/360031864592-Guide-Details-Metrics-Visual-Designer-#GuideElements If ...
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Answered
Guide activation - multiple elements
August 14, 2023 Update: This appears to be working correctly now. If it is not working correctly for you, please submit a Support ticket and they can work with you on additional troubleshooting: ht...
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Answered
Segment by browser or browser version
'Most recent browser' and 'Most recent browser version' are useful options for creating a segment when you want to target a guide for users on a specific browser or browser version. However, knowin...
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Example Webhook Responses- Guide, Poll & NPS
UPDATE: This has been added to our Help Center article on Webhooks under the 'Example Webhook Responses' section. ---------------- Below you will find example response bodies for these webhook type...
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Example Webhook Responses- Visitor Created, Account Created, Track Event
UPDATE: This has been added to our Help Center article on Webhooks under the 'Example Webhook Responses' section. --------------- Below you will find example response bodies for our webhook types: ...
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Answered
What counts towards the completion % (progress tracker) for guides in the onboarding module?
If you have a guide that is available in the Resource Center via the onboarding module, you can see a completion % (progress tracker) for each guide in that module. This completion % (progress trac...
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Tech Note: Programmatically launch and dismiss the Resource Center
If you have a scenario where you want to automatically launch and/or dismiss the Resource Center, it is possible to do this programmatically, using the Pendo Agent API. Launch the Resource Center:...
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Answered
Tech Note: Segment.io - how to turn off Pendo for certain users?
When installing Pendo via Segment.io, the Segment code snippet is installed on the application. The Segment code snippet is what automatically initializes (turns on) Pendo. For users who don't want...
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Answered
Capture the page that a poll was submitted on
UPDATE: This is now documented here: https://support.pendo.io/hc/en-us/articles/360032206011-Customize-your-guides-with-code If you have a poll that is available on multiple pages within your ...