Angela Holly
Posts
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Answered
Tech Note: API Aggregation endpoint error message is 'missing jzb'
If your Pendo subscription is in the EU instance (app.eu.pendo.io is where you login), please use this as the aggregation endpoint instead: https://app.eu.pendo.io/api/v1/aggregation If you try to...
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Track event properties and reporting best practices
UPDATE: This Tech Note is no longer being updated. Please refer to these Help Articles instead: Track Events Configure Track Events Data Explorer Event Properties -------------------------------...
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Track Events Best Practices
UPDATE: This Tech Note is no longer being updated. Please refer to these Help Articles instead: Track Events Configure Track Events Event Properties ---------------------------------------------...
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Adding a new application /multi-app - metadata best practices
UPDATE: Please refer to https://support.pendo.io/hc/en-us/articles/14049867371163-Manage-metadata-across-multiple-apps instead With metadata, Pendo will always display the last value we received,...
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Tech Note: Guide elements metrics via the API
You can easily see metrics for Guide elements via the UI in Pendo as described here: https://support.pendo.io/hc/en-us/articles/360031864592-Guide-Details-Metrics-Visual-Designer-#GuideElements If ...
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Guide activation - multiple elements
August 14, 2023 Update: This appears to be working correctly now. If it is not working correctly for you, please submit a Support ticket and they can work with you on additional troubleshooting: ht...
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Segment by browser or browser version
'Most recent browser' and 'Most recent browser version' are useful options for creating a segment when you want to target a guide for users on a specific browser or browser version. However, knowin...
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Example Webhook Responses- Guide, Poll & NPS
UPDATE: This has been added to our Help Center article on Webhooks under the 'Example Webhook Responses' section. ---------------- Below you will find example response bodies for these webhook type...
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Example Webhook Responses- Visitor Created, Account Created, Track Event
UPDATE: This has been added to our Help Center article on Webhooks under the 'Example Webhook Responses' section. --------------- Below you will find example response bodies for our webhook types: ...
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Answered
What counts towards the completion % (progress tracker) for guides in the onboarding module?
If you have a guide that is available in the Resource Center via the onboarding module, you can see a completion % (progress tracker) for each guide in that module. This completion % (progress trac...