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Alli Bordogna

  • Total activity 17
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Activity overview

Latest activity by Alli Bordogna
  • Alli Bordogna created a post,

    Tagging checkboxes

    1. Community
    2. Analytics

    Are we able to tag a checkbox so that we can track when it is enabled/disabled? If so, how can we track more than just clicks on anything we have tagged? How do we view the statistics of when a...

    • 3 followers
    • 2 comments
    • 0 votes
  • Alli Bordogna created a post,

    Dismiss guide on repeat views

    1. Community
    2. Guides

    Hi team, When a user opens the guide but does not close out of it in order to exit, the guide will continue to pop up on future visits until the guide is appropriately closed. If the user closes th...

    • 6 followers
    • 4 comments
    • 0 votes
  • Alli Bordogna created a post,

    Guide Conversion Benchmarks

    1. Community
    2. Guides

    Could you please share the standard of conversion of the Pendo guides across the industry/the customer base? In other word, what is a good performance of conversion vs. a bad? Thanks!

    • 8 followers
    • 2 comments
    • 9 votes
  • Alli Bordogna commented,
    1. Community
    2. Guides
    3. Dismiss the Resource Center by clicking outside the guide

    I'm curious if this snippet would work for the below scenario: We activate a guide based on a feature click.  If a visitor closes the tab they are on where the guide is present without actively dis...

  • Alli Bordogna created a post,

    Page Segmenting Days Active vs. Page Views

    1. Community
    2. Analytics

    While defining a segment, when would I pick (for a Page) “Number of Days Active” v/s “Number of Page Views”? Are “Days Active” events based on user interaction/activity with any tagged control (i.e...

    • 2 followers
    • 1 comment
    • 0 votes
  • Alli Bordogna commented,
    1. Community
    2. Guides
    3. Target guides to highly engaged visitors

    Thanks, Greg!  Unfortunately we can't use number of days active for guide targeting. Using page or feature views/clicks above a certain threshold is an interesting idea too.  https://support.pendo....

  • Alli Bordogna created a post,

    Target guides to highly engaged visitors

    1. Community
    2. Guides

    We would like to use number of days active to target highly engaged students in the platform and send them a promotion. Would you know how we would get at that without using number of days active o...

    • 4 followers
    • 3 comments
    • 2 votes
  • Alli Bordogna created a post,

    In app NPS vs email NPS

    1. Community
    2. Feedback & NPS

    Does Pendo have any research or data that indicates the difference in doing in-product NPS survey’s versus exclusively emails? We are seeing very different in-app results from the email NPS surveys...

    • 9 followers
    • 7 comments
    • 1 vote
  • Alli Bordogna created a post,

    How to increase NPS response rate?

    1. Community
    2. Feedback & NPS

    Our in-app NPS survey response rate is currently 2%. How do we increase this to ensure we're collecting more feedback? 

    • 4 followers
    • 2 comments
    • 1 vote