Howard Lio
Community Manager @ Pendo: Welcome to the Discussions Community - let us know what we can do to improve your experience!
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From data to outcome: How Product Engagement Score can move the needle for your business
SPEAKERS Geoff Lewis, VP, Data Analytics at Pendo Olivia MacDougal, Product Manager at Pendo Check out the presentation slides here! Comment below if you attended the session or have any fo...
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From Data Silos to Data Unity
SPEAKER Andrina Kelly, Director, Product Strategy - Data at JAMF Check out the presentation slides here! Comment below if you attended the session or have any follow up questions.
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Too many cooks? The secret sauce to managing guides at scale
SPEAKER Liz Feller, In App Help Administrator at NelNet Check out the presentation slides here Comment below if you attended the session or have any follow up questions.
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how do I update an NPS survey from universal to score based response?
Great question from Alli Bordogna that I've also seen in other conversations: "I'm trying to update a NPS survey from a universal question to a score-based question. When I toggle it over to...
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Choose your own adventure: The path to retention with user-led onboarding
SPEAKER: Angela Brown - Tridiuum, Digital Adoption Product Manager Check out the presentation slides here! Comment below if you attended the session or have any follow up questions.
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Add confetti in your Pendo guide 🎊
We've had a few folks ask for it so I want to repost for others to add confetti 🎊 in their guides if appropriate: Check out this doc with the necessary HTML, CCS, and JS https://docs.google.com/do...
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List of Tagged Features Endpoint
Is there a way to automatically include new features tagged in the Pendo API?
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Delay a guide from appearing
If I want to delay a guide appearing for a user after a certain amount of time, how would I go about doing that? i.e. a user visits a certain page and after 5 seconds on that page the guide ...
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When to retarget a user after guide snooze
What are the best practices around the timeframe in which the user should be retargeted through a guide snooze? I hear 7 days is a good time frame, but I want to know what others think.
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How do permalinks affect guide eligibility
Great questions from alan.stephens about using permalinks for a guide: If a user arrives to a page and is eligible for a guide due to a permalink, does it automatically take precedence ahead of an...