Replay document history

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This article summarizes important changes to the Session Replay product documentation in Pendo.

Date Articles Description
June 13, 2024 Session Replay privacy Added step-by-step instructions for accessing the Replay Settings page. Also expanded tables within privacy configuration options to include additional elements, and clarified CSS selectors needed for masking or unmasking each element.
June 4, 2024 Watch replays Updated the article to note that U-turns in frustration filters and to clarify that the Replays table count displays as 5,000+ if the maximum is exceeded.
May 15, 2024 Watch replays Added information about frustration filters.
May 13, 2024 Watch replays Updated the article to note the ability to hover over event names within event filters to view details about a tagged event.
April 22, 2024 Watch replays Added information about U-turns.
April 22, 2024 Enable Session Replay Clarified that Pendo starts capturing replays for visitors after their first page reload after Session Replay is enabled.
April 6, 2024 Watch replays Updated the image for watching replays from funnels to reflect the current UI.
April 5, 2024 Watch replays Clarified that replays have no maximum session length.
April 4, 2024 Watch replays Added information about error clicks, and updated the default column order.
April 2, 2024 Create replay clips Added a mention of the new Copy link button available in the clip creation success message.
March 21, 2024 Watch replays Added information about rage clicks in the new Frustration table column.
March 19, 2024 Watch replays Updated the article to reflect the latest changes to event filters in the replay library.
March 8, 2024 Session Replay privacy Clarified that, while all replays are automatically deleted after 30 days, saved clips don't expire until after one year.
March 8, 2024 Use Pendo for Replay consent New article that explains how you can use Pendo to collect consent from your visitors.
February 9, 2024

Create replay clips

New article that details how to clip replays and then save or share those clips.
February 6, 2024

Unexpected replays

New troubleshooting article that explains why you might find replays for visitors who aren't in your Replay audience segment.
January 31, 2024 Session Replay privacy Clarified that any changes made to your Session Replay audience can take up to 10 minutes to process.
January 24, 2024

Enable Session Replay

Updated the article to reflect the newly required agent version.
January 22, 2024

Watch replays

Added information about the % Active Time column and clip sharing.
December 21, 2023

Session Replay overview

Updated the introduction to include common use cases and personas for Session Replay.
December 20, 2023

Watch replays

Restructured the Watch replays with the Pendo player section to improve readability, and added information about the new Expires On table column and event log actions.
December 18, 2023

Watch replays

Updated the article to reflect the latest Play column in the Replay Library  and the ability to watch replays from Discover.
December 11, 2023

Watch replays

Session Replay privacy

Missing replays

Enable Session Replay

Updated each article to account for recent updates: 30-day retention, default date ranges including today, and the inactivity timeout setting.
December 4, 2023 Watch replays Added information on visitor and account metadata that's available on the Replay Player page and quick filters that's available when viewing replays from Visitor Details and Account Details.
November 28, 2023 Watch replays Added a tip for how to specify a starting timestamp in a replay URL.
November 28, 2023 What's new in Replay New article that captures monthly release notes for Session Replay.
November 15, 2023 Replay performance impacts Removed the Data capture process section that outlines how the Pendo agent captures replays, as that information was added to the new overview article.
November 15, 2023 Session Replay overview New article that explains how Session Replay works at a high level.
November 3, 2023 Missing replays Added troubleshooting steps under a new section titled Check existing privacy settings.
November 2, 2023 Missing replays

Updated the previously titled Review your segment section to Consider visitor eligibility, and added all of the reasons you might not find contextual replays as expected.

November 1, 2023

Replay performance impacts

Added a section titled Data capture process that outlines how the Pendo agent captures replays.
November 1, 2023

Enable Session Replay

Watch replays

Added a note to clarify that Session Replay is an add-on product that you must purchase to access.
October 27, 2023 Session Replay privacy Added a subsection under Selector rules titled Rule prioritization that explains how we handle selector rule prioritization when multiple rules match elements in the DOM tree.


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