Pendo Feedback takes all the hard work out of managing requests and ideas through our two-way integration with Zendesk.
Your support team will be able to close request tickets in seconds, saving valuable time, and impressing your customers.
By using Feedback, your support team can:
- Instantly and effortlessly create a new request directly from within the Zendesk ticket.
- Automatically send the customer a link to their request.
- Keep customers constantly in the loop with their request, without any work on your side.
Rather than having your support team manually inputting and tracking your many requests, they can use Feedback to automate the whole process.
Not only does this free up your support team to provide better support for your customers, but it also shows the customers that you truly appreciate their ideas, and strengthen your company’s relationship with them.