Dashboards are composed of widgets, which provide visualizations of your data, such as charts, tables, and high-level metrics. Adding widgets to a dashboard allows you to quickly view and compare different figures. Each Pendo user can create their own unique dashboards to access the metrics that matter to them at a glance.
You can also use dashboard templates to quickly visualize relevant data based on your use case, such as a feature launch. For more information, see Use dashboard templates in this article.
To get started, select Dashboards > Create dashboard from the left-side menu.
Define dashboard details
By default, you have a single dashboard titled New Dashboard with an assortment of widgets to help get you started on creating your first dashboard. You can update this dashboard to meet your needs or create an entirely new dashboard. To learn how to create a new dashboard, see Multiple dashboards below.
To rename the dashboard title, select the title, delete the existing text, then enter your desired name for the dashboard. You can also add a colored icon that attaches to the name for further customization. To do so, select the icon to the left of the title, make your selections, then select Apply.
Below the title, select Add a description to describe the purpose of the dashboard or any other important details. The description supports up to 280 characters and displays at the top of the dashboard, as well as in the dashboard catalog. To save the description, select the Save changes checkmark icon or select outside of the text field.
To modify a description, select the text box and make your changes.
Add content to your dashboard
When you create a new dashboard, it starts off in an empty state. You can populate your new dashboard with individual widgets or from a dashboard template.
You might want to start with a dashboard template if you have a specific use case, such as tracking the success of a feature launch, or looking at the overall health and usage of a specific app. For more information, see Dashboard templates.
You can also start off by adding individual widgets directly from the widget catalog. To add a new widget to a new or existing dashboard, select Add to dashboard > Widget in the top-right corner to open the widget catalog. For more information on each widget, see Dashboard widgets.
If you want to move the placement of a widget on your dashboard, hover over a widget to reveal the textured area at the top-center of the widget, then drag and drop the widget to your desired placement.
Use dashboard templates
Dashboard templates allow you to quickly visualize relevant data based on your use case, such as to track the success of a feature launch or to get a high-level overview of app usage.
Step 1. Choose template
To create a new dashboard using a Pendo-generated template, select + Create new > Dashboard from the left-side menu, then select Choose template.
You can also add a template to an existing dashboard. To do so, select Add to dashboard > Template from the top-right corner of the dashboard.
Next, choose a template based on your use case by selecting Select template:
- Feature launch. Track the success of new product functionality by measuring how many users accessed your feature, if you’re hitting your growth goals, whether users have adopted the feature, and if this launch retained users.
- App overview. Get a high-level understanding of user activity by measuring how many users accessed your app, including a breakdown of activity by timeframe and device characteristics, how quickly users interact with features, general engagement with your app, and what influences retention.
- Process adoption. Measure how users navigate through key areas of an application, or across applications, tracking their progress from start to finish. Evaluate completion rates, identify areas of friction, optimize user journeys, and measure the effectiveness of guides in driving successful outcomes.
- AI agent engagement. Understand how your users interact with AI agents in your product. Track engagement with AI prompts and conversations, monitor the effect of improvements to your AI agent, and measure the impact of your AI agent in the context of your overall product.
Step 2. Configure template options
After you choose a template, you’re prompted to select options to configure this template depending on which widgets are included. Select the options that best fit your use case, then select Next.
Step 3. Edit template preview
In the template preview, each template section contains groups of related widgets. Choose which template sections to include in your dashboard by selecting the toggles on the left.
You can also choose whether or not to include help text for each widget with the Include help text with widgets toggle. This help text, generated from a text block widget, can be removed after the template is created if it's no longer needed.
After you add the template to your dashboard, you can edit and move widgets around to your preference.
Step 4. Publish dashboard
After you edit the preview to your preference, select Add template to dashboard in the bottom-right corner of the page.
Your new dashboard automatically populates with the widgets in your selected sections.
Depending on your selections, new Data Explorer and funnel reports are automatically created after the template is added to your dashboard. These new reports appear in your list of saved reports.
Modify and share dashboard widgets
Use the icons in the top-right corner of a dashboard widget to resize, manage, and share it.
Resize the widget. If you have a half-sized widget, you see an icon with outward-facing arrows to Make full width. Selecting this expands the widget to the full width of the dashboard. If you have a full-sized widget, you see an icon with inward-facing arrows to Make half widget, reducing the widget width to half the dashboard's width. The text block widget also supports height adjustments.
Manage and share the widget. The ellipsis (...) contains multiple options for further customization and sharing:
- Edit widget. Update the widget name, apply a segment to view information for specific visitor or account subsets, and access additional editing options based on the widget type. You can also add the same widget to the dashboard multiple times with different configurations, for example, to compare different segments against the same metric. If the widget includes a report, this says Edit report instead and opens the corresponding report.
- Duplicate widget. Create a copy of the widget with the same configuration and name, preceded by "Copy of". Adjust as needed, then select Save to add the widget next to or below the original dashboard widget. Report widgets, like funnels and paths, don't support duplication.
- Manage annotation. Add contextual notes of up to 1000 characters that display when sharing the dashboard in presentation mode.
- Move widget to top. Place the widget at the very top of the dashboard.
- Move widget to bottom. Place the widget at the very bottom of the dashboard.
- Copy link to widget. Generate a deep link to the widget that copies to your device's clipboard for sharing. The user opening the link must sign in to Pendo to access it.
- Copy PNG of widget. Copy an image of the widget in PNG format to your device's clipboard for sharing.
- Download PNG of widget. Export an image of the widget in PNG format for sharing.
- Remove widget. Permanently delete the widget from the dashboard. You can recreate the widget and re-add it to your dashboard if needed.
Some widgets also have an additional option, located to the left of the resize icon, to open more details related to that widget in a new tab. For example, Data Explorer and funnel widgets provide an option to view the full report.
Note: If you have the same dashboard open in multiple browser tabs or windows, changes made in one tab might not be saved if another tab overwrites them. To avoid losing updates, we recommend editing dashboards in a single tab at a time.
Interact with dashboard widgets
You can hover over certain widgets to reveal additional information. For example, the Weekly Visitors widget provides more specific details as you hover from left to right.
Some widgets allow you to perform a different action to view more details within the widgets. The categories in the Browser Usage widget allow you to select the type of browser to provide a breakdown of which versions your visitors are using. Select and drag over widgets that are scatter plots, such as Feature Use By Visitor or Feature Use By Account, to zoom in and view additional details within the widget.
Select Reset zoom to return to the original view.
Filter your dashboard
Most dashboard widgets allow you to apply filters so that you can customize the data that's displayed in the widget. By applying filters, you can segment and analyze specific subsets of data, which can help you identify patterns and trends that might otherwise be missed.
In addition to being able to apply widget-specific filters, you can also apply dashboard-level filters that apply to most widgets on the dashboard. This allows you to update the segment, date range, app, or account that's being targeted on a dashboard without having to edit every widget individually.
When you apply a dashboard-level filter, the dashboard URL is updated accordingly. This means that these filters are retained when you copy and paste the dashboard URL to share with other users in your Pendo subscription.
- To apply a dashboard filter, select Add Filter above your first widget, choose which type of filter you'd like to apply (Segment, Date, App, or Account), then select a value. Repeat as needed.
- To remove an applied filter, select the Delete icon on the filter, or select Clear Filters located to the right of the filters to remove all dashboard-level filters applied.
- Once applied, you can view the filters that were applied using the filter icon in the top-right corner of the widget. Hover over this icon to view which filters were applied and if any of the filters aren't supported with that particular widget.
Any dashboard-level filters that you apply override the filters applied on the individual widgets. If you decide to remove dashboard-level filters, the original widget filters apply.
Note: Dashboard-level filters are not supported by all widgets. This is not a complete list, but paths, funnels, and workflow widgets are among those that do not support them.
Create multiple dashboards
Multiple dashboards can help you measure a variety of metrics for different parts of your initiatives within Pendo. To create a new dashboard, select + Create new > Dashboard in the left-side menu.
Alternatively, you can select + New dashboard from the Dashboards list page.
Note: Unless you share a dashboard with another Pendo user, your dashboard is only visible to you.
Once created, enter a name for your dashboard and customize it with different widgets. If Pendo detects you have multiple dashboards when saving a widget from a Data Explorer or funnel report, you're prompted to select which dashboard before saving.
You can create as many dashboards as you want, as well as rename and delete them as needed.
View all dashboards
The Dashboards page contains all of your dashboards and those shared with you. Select Dashboards from the left-side menu to access the full dashboard directory.
Alternatively, you can select All dashboards from the top-left corner of a dashboard you're already viewing.
All of your dashboards are searchable, and you can choose to filter by dashboards that were created by you or shared with you. Sort the table columns by name, description, creator, the last person to update the dashboard, and the date and time of the last update. You can also favorite specific dashboards using the Star icon to easily find the dashboards you care about most.
Hover over a dashboard row in the table to share, duplicate, or delete your own dashboards, as well as remove dashboards shared with you, from the directory.
Share your dashboards
By default, dashboards are private and accessible only to you. To share the dashboard with other users in your Pendo subscription, select Share.
For more information about sharing dashboards, see Share your dashboards.
Export dashboards
You can export a dashboard as either a PowerPoint or PDF.
In a PowerPoint export, the exported file is formatted with one slide per widget, including an image export of the individual dashboard widgets, and a link back to the individual widget within the dashboard in Pendo.
In a PDF export, the PDF is formatted with multiple widgets on each page in a two-column arrangement.
Export dashboard as PowerPoint
To export your dashboard as a PowerPoint, select the ellipsis (...) located in the top-right corner of the dashboard, then select Export dashboard as PowerPoint to open the Presentation Settings modal.
Next, select the widgets you want to include in the export by selecting the checkbox next to each widget, or deselect the ones you don't want to include.
After you've made your selections, select the Export Slides button. Use the loading screen to track the progress of your export. You can cancel the export at any time by selecting Cancel in the bottom-right corner of the modal.
Note: Some widgets aren't available for exporting. You won't be able to select the checkbox next to these widgets.
After file generation is complete, the export file is downloaded to your computer, with the title of the dashboard set as the first slide, and one widget shown on each slide.
Export dashboard as PDF
To export your dashboard as a PDF, select the ellipsis (...) located in the top-right corner of the dashboard, then select Export dashboard as PDF.
Use the loading screen to track the progress of your export. You can cancel the export at any time by selecting Cancel in the bottom-right corner of the modal.
Note: Some widgets aren't available for exporting.
After file generation is complete, the export file is downloaded to your device.
Present your dashboard
Presentation mode in Pendo Dashboards provides a dedicated view to present and share your dashboard with others, focusing on one widget at a time. To enter presentation mode, select the ellipsis (...) located in the top-right corner of the dashboard, then select Present dashboard to open the Presentation Settings modal.
In the Presentation Settings modal, set your preferences for presentation mode, then select Save and Launch. Pendo remembers these settings the next time you launch presentation mode.
- Rotation Delay Between Widgets. This is the time interval before Pendo automatically transitions to the next widget. Enter a number, and select seconds or minutes.
- Fullscreen Mode. If selected, your presentation uses your browser's fullscreen capability. You can also turn this option on or off while you're in presentation mode.
After you save your presentation settings, a new screen displays your first dashboard widget. As the specified duration elapses, the next widget appears. You can also use the arrows located to the left and right of the widget to navigate between widgets as needed.
Annotations added to your dashboard widgets display beneath each widget to provide contextual information during your presentation.
At the top-right of the screen, you can choose to enter or exit fullscreen mode and exit presentation mode.
Duplicate your dashboard
If you have an existing dashboard that's mostly what you need in a new dashboard, you can make a copy of it. You can copy dashboards that you've created and dashboards that other users have shared with you. Select the ellipsis (...) in the top-right corner of the dashboard, then choose Duplicate dashboard.
A new dashboard populates with "Copy of" in front of the dashboard name you just duplicated. You can then update the new dashboard's name, description, icon, and widgets to meet your needs.
Set a home dashboard
If you have multiple dashboards, you can designate which dashboard displays when you log in to Pendo by setting a home dashboard. This includes view-only dashboards that were shared with you and created by other Pendo users. Select the ellipsis (...) in the top-right corner of the dashboard, then choose Set as home dashboard.
When you do this, the dashboard refreshes and shows Home next to the title. You can quickly access your home dashboard any time by selecting Home in the left-side menu or the Pendo logo in the top-left corner.
You can only have one dashboard designated as your home dashboard at one time. To change your home dashboard, go to the preferred dashboard, then repeat the same steps above.
When you set a dashboard as your homepage, it replaces your personalized homepage. To replace your dashboard homepage with the personalized homepage, go to your home dashboard, select the ellipsis (...) in the top-right corner of the dashboard, then select Remove dashboard as home.
Delete a dashboard
To delete a dashboard that you've created, select the ellipsis (...) in the top-right corner of the dashboard, then select Delete Dashboard to confirm. Note that each user has a default dashboard created automatically. If you delete all of your dashboards, a new default will be generated for you.
Only the creator of a dashboard can delete it. If a dashboard was created by a removed user, submit a ticket to Pendo Support to request its deletion.