Dashboard widgets

This article provides a brief overview of each widget available in the widget catalog to add to your Pendo dashboards. For more information about adding and editing dashboard widgets, see Dashboards.

Available widgets

• Account Frequency. Provides a percentage stacked area chart that shows the relative usage of accounts. See Frequency definition to understand specific calculations. Filter by segment and app.
• Account Key Metrics. Shows the key metric tiles from the Accounts page, such as active accounts, for the segment, date range, app, and metadata filters you choose. Filter by date range, segment, account, and metadata.
• Account Overview. Shows total counts for unique accounts that had activity for today, yesterday (Daily = daily active accounts), the last seven days (Weekly = weekly active accounts), and the last 30 days (MAA = monthly active accounts). The activity source can be defined as any activity for one or more apps, a specific product area, or individual events. Filter by segment or account. If parent accounts are enabled, the dashboard metrics refer to child accounts and the account filter lets you select a specific parent account.
• Active Unique Visitors Per Hour. Provides a heatmap that shows the active unique visitors per hour in your subscription's time zone. Active time includes any generated events, like Feature clicks, Page views, and Track Events, for the trailing calendar week and doesn't incorporate idle time. Filter by segment, account, and app.
• AI Agent. View usage trends, emergent use cases, tracked use cases, emergent issues, and prompt history for a specific AI agent report. The widget reflects the report's saved filters, including tools, models, subagents, custom properties, user reactions, file uploads, suggested prompts, and token-count ranges. Only available for subscriptions that include Agent Analytics.
• AI Agent Feedback Summary. See positive and negative visitor reactions, response rate, and conversation depth for a specific AI agent report. Only available for subscriptions that include Agent Analytics.
• AI Quality. View issue rate, rage prompt rate, unsupported request rate, and error rate for a specific AI agent report. Only available for subscriptions that include Agent Analytics.
• App Health Overview Chart. Provides the overview chart from the App health page for the apps you select. Filter by date range, segment, account, and metadata.
• App Health Overview Metrics. Provides the overview metrics grid from the App health page for the apps you select. Filter by date range, segment, account, and metadata.
• App Health Table. Provides the App health table, including the columns and comparison saved with the widget. Edit the widget settings to change the columns and comparison. Filter by date range, segment, account, and metadata. For more information, see App health.
• App Usage. Provides a pie chart that shows percentage of app activity based on aggregated time on site for each app and in relation to all other apps. For multi-app subscriptions only. Filter by date range, segment, account, and app.
• App Version Distribution. Provides a pie chart that shows the percentage of visitors per app version. For mobile apps only. Filter by date range, segment, account, and app.
• Browser Usage. Provides a pie chart that shows the percentage of visitors using each browser type. Browser type is a global event property that's automatically gathered from the user agent when we receive events from your visitors. Filter by date range, segment, account, and app.
• Data Explorer. Provides the chart visualization of a new or existing Data Explorer report. Reflects all filters applied to the original report. Only available for subscriptions that include Analytics.
• Device Usage. Provides a pie chart that shows the percentage of visitors that use each device type to access your app. This information is automatically gathered as a global event property from the user agent when receiving events from visitors. Filter by date range, segment, account, and app.
• Embed iFrame Code. Provides an option to embed content to display iFrame content. For more information, see Embed iframe content on dashboards.
• Feature Adoption. Provides a bar chart and table that shows what Features represent most of your app's total Feature clicks. Benchmark is set to 80% by default, and you can measure by Percent of Feature clicks or Average percent of daily Feature clicks for Features and Percent of Page views or Average percent of daily page views for Pages. Filter by date range, segment, app or event, and metadata. For more information, see Measure overall feature adoption.
• Feature Key Metrics. Provides key metrics and trends for one or more Features. Filter by metrics, metadata and event properties, date range, segment, and account.
• Feature Overview. Provides the total number of Features tagged with Pendo. Filter by app.
• Feature Use by Account. Provides a scatterplot that shows the total number of accounts using each of your tagged Features. Switch between measuring usage for accounts or visitors. Filter by date range, segment, account, app or event, and metadata.
• Feature Use by Visitor. Provides a scatterplot that shows the total number of visitors using each of your tagged Features. Switch between measuring usage for accounts or visitors. Filter by date range, segment, account, app or event, and metadata.
• Features Targeting a Page. Provides the table of Features tagged on a specific Page. Filter by date range, segment, and metadata.
• Funnel. Provides the chart visualization of a new or existing funnel report. Reflects all filters applied to the original report. Data automatically refreshes after each new report run and every 14 days. Only available for subscriptions that include Analytics.
• Goals. Provides measurement on an ongoing or time-bound usage goal of your choice. To learn more, see Event goals.
• Guide Activity. Provides a table that shows all guide events for a specific guide, or guide events for visitor. Only available for subscriptions that include Guides Pro. For more information, see View guide metrics.
• Guide Elements. Provides a table that shows the use of building block elements in a guide. Only available for subscriptions that include Guides Pro.
• Guide Goal. Tracks your guide goals and see how many visitors performed a specific action after viewing the guide. Only available for subscriptions that include Guides Pro. For more information, see View guide metrics.
• Guide Overview. Provides the total number of guides that are currently active, or set as Public, in your apps. For more information, see View guide metrics.
• Guide Engagement. Provides a bar chart that shows the total number of first-time and repeat views or visitors for a specific guide. Only available for subscriptions that include Guides Pro. For more information, see View guide metrics.
• Guides Targeting a Page or Feature. Provides the table of guides that display on a specific Page or Feature. Dashboard filters don't apply to this widget.
• Most Seen Guides. Provides a table that shows the top five most-viewed guides in your apps. Filter by date range, segment, and account.
• Net Promoter Score. Provides several different options to report on an NPS survey of your choice. For more information, see View NPS response data on dashboards.
• Object Analytics Chart. Chart trends for an object. Compare segments, periods, and dimensions over time. Filter by date range, segment, account, product area, and tag types. For more information, see Analyze business objects.
• Object Analytics Key Metrics. Shows key metrics for an object, including distinct values, average visitors per value, and total time per value. Filter by date range, segment, and product area. For more information, see Analyze business objects.
• OS Version Distribution. Provides a pie chart that shows the percentage of visitors per operating system version. For mobile apps only. Filter by date range, segment, account, and app.
• Operating System Usage. Provides a pie chart that shows the percentage of visitors that use each operating system to access your app. Operating system is a global event property that's automatically gathered from the user agent when we receive events from your visitors. Filter by date range, segment, account, and app.
• Page Key Metrics. Provides key metrics and trends for one or more Pages. Filter by metrics, metadata and event properties, date range, segment, and account.
• Page Overview. Provides the total number of Pages tagged with Pendo. Filter by app.
• Page Use by Account. Provides a scatterplot that shows the total number of accounts using each of your tagged Pages. Switch between measuring usage for accounts or visitors. Filter by date range, segment, app or event, and metadata.
• Page Use by Visitor. Provides a scatterplot that shows the total number of visitors using each of your tagged Pages. Switch between measuring usage for visitors or accounts. Filter by date range, segment, account, app or event, and metadata.
• Page/Feature Use Over Time. Provides a line chart that allows you to analyze data for multiple Pages and Features of your choice. Measure by daily, weekly, or monthly time periods, as well as views or clicks, visitors, or accounts. Filter by date range, segment, and account.
• Path. Provides the chart visualization of a new or existing path report. Reflects all filters applied to the original report. Data automatically refreshes after each new report run and every 14 days. Only available for subscriptions that include Analytics.
• Pendo SDK Adoption Distribution. Provides a pie chart that shows the percentage of visitors per Pendo SDK version. Only a visitor's latest SDK version is counted. For mobile apps only. Filter by date range, segment, account, and app.
• Poll Results. Provides a table that summarizes all responses for a poll of your choice. Filter by account, date range, and segment.
• Product Areas List. Provides the Product areas table with the metric columns, sort order, and comparison saved with the widget. Filter by date range, segment, app, metadata, and product area.
• Product Areas Overview Chart. Provides the overview chart from the Product areas page. Filter by date range, segment, metadata, and product area.
• Product Areas Overview Metrics. Provides the overview metrics grid from the Product areas page, with optional Compare by and metadata filter settings. Filter by date range, segment, metadata, and product area.
• Product Engagement Score (PES). Provides a glance at your app's PES. Filter by date range, segment, app, and account.
• Product Requests by Product Area. Provides a treemap that shows Feedback requests based on Product Area, where the larger the treemap box, the more requests for that Product Area. Filter by app. Only available for subscriptions that include classic Feedback.
• Product Requests by Status. Provides a pie chart that shows the percentage of Feedback requests in each status. Filter by app. Only available for subscriptions that include classic Feedback.
• Recent Product Requests. Provides a table that displays up to 20 recently created Feedback requests. Filter by app. For subscriptions with classic Feedback.
• Replay Saved Filters. Allows you to view up to 10 recent replays within a saved filter of your choosing. Only available for subscriptions that include Session Replay. For more information on how to save filters, see Filter the replay library.
• Retention. Provides the line chart and breakdown table associated with a new or existing retention report. Reflects all filters applied to the original report. Only available for subscriptions that include Analytics.
• Retention by Usage. Provides a line chart that shows account retention based on the number of visitors or accounts who used a specific event within the first 30 days of using your app. Can modify calculation by adjusting the first use period, cohort type, frequency, and retention date range. Filter by segment and app. For more information, see Measure retention by first use.
• Stickiness Metric. Provides a line chart that shows visitor or account engagement as a ratio of short-term versus long-term return frequency. Measure by metric, such as Daily Active Users (DAU) versus Monthly Active Users (MAU), and optionally by specific Pages, Features, Track Events, or AI agents. Filter by date range, segment, app or event, and account. For more information, see Measure stickiness.
• Text Block. Provides a free-edit text field that allows you to show additional context on your dashboard. For more information, see Add text blocks to dashboards.
• Time On Guide. Provides a bar chart that shows the average number of seconds that a guide displayed each time it was viewed. Only available for subscriptions that include Guides Pro. For more information, see View guide metrics.
• Time to First Use. Provides a box plot that shows the distribution of time and average time it takes visitors to first engage with one or more events of your choice. Filter by date range, app, segment, and account. For more information, see Measure time to first use.
• Top Accounts. Provides the table of accounts with the most activity on a specific Page, Feature, or Track Event. Filter by date range, segment, account, metadata, and product area.
• Top Guide Metrics. Shows key guide metrics, including first-time views, total views, and average time viewed. Only available for subscriptions that include Guides Pro. For more information, see View guide metrics.
• Top Visitors. Provides the table of visitors with the most activity on a specific Page, Feature, or Track Event. Filter by date range, segment, account, metadata, and product area.
• Total Time on App Per Week. Provides a line chart that shows how much time your visitors or accounts are spending in your app. Measure by weekly or monthly and total accounts, visitors, views or clicks, or time on apps. Filter by date range, segment, account, app, and metadata.
• Track Event Key Metrics. Provides key metrics and trends for one or more Track Events. Filter by metrics, metadata and event properties, date range, segment, and account.
• Track Event Use by Account. Provides a scatterplot that shows the total number of accounts using each of your Track Events. Switch between measuring usage for accounts or visitors. Filter by date range, segment, account, event type, app or event, and metadata.
• Track Event Use by Visitor. Provides a scatterplot that shows the total number of visitors using each of your Track Events. Switch between measuring usage for visitors or accounts. Filter by date range, segment, account, event type, app or event, and metadata.
• Trending Product Engagement Score (PES). Provides a line chart that shows your PES over time. Filter by date range, segment, app, and account. Only available for subscriptions that include Analytics.
• User License Utilization. Shows usage metrics, including the percentage of active users compared to the total possible users for an app, Product Area, or event. Filter by date range, segment, account, and account metadata. To calculate user license utilization, you must have account-level metadata in Pendo that represents the total possible users for an app, Product Area, or event, such as "Number of user licenses" or "Number of seats purchased". Only available for subscriptions that include Analytics and have accounts configured. For more information, see Measure user license utilization.
• Visitor Frequency. Provides a percentage stacked area chart that shows the relative usage of visitors. See Frequency definition to understand specific calculations. Filter by segment, account, and app.
• Visitor Key Metrics. Shows the key metric tiles from the Visitors page, such as active visitors, for the segment, date range, app, and metadata filters you choose. Filter by date range, segment, account, and metadata.
• Visitor Overview. Shows total counts for unique visitor who visited one or more apps or interacted with up to 10 events for today, yesterday, the last seven days, and the last 30 days. Filter by segment, account, and app or event.
• Web Analytics Breakdown. Provides the breakdown table from Web Analytics. Filter by date range, segment, and metadata.
• Web Analytics Chart. Provides the trending chart from Web Analytics. Filter by date range, segment, and metadata.
• Web Analytics Key Metrics. Provides the key metric tiles from Web Analytics. Filter by date range, segment, and metadata.
• Weekly Accounts. Provides a line chart that shows the number of active accounts over time. Measure by daily, weekly, or monthly and total accounts, visitors, views or clicks, or time on apps. Filter by date range, segment, account, app, and metadata.
• Weekly Visitors. Provides a line chart that shows the number of active visitors over time. Measure by daily, weekly, or monthly and total accounts, visitors, views or clicks, or time on apps. Filter by date range, segment, account, app, and metadata.
• Workflow. Provides the chart visualization of a new or existing workflow report. Reflects all filters applied to the original report. Data automatically refreshes after each new report run and every 14 days. Only available for subscriptions that include Analytics.
• Workflow Journeys. Provides the chart visualization of journeys in a new or existing workflow report. Reflects all filters applied to the original report. Data automatically refreshes after each new report run and every 14 days. Only available for subscriptions that include Analytics.

Frequency definition

Frequency in the Account Frequency and Visitor Frequency dashboard widgets, as well as on the Visitors and Accounts pages, shows you how often your app is used. Visitors and accounts are calculated into one of the three categories to ensure there's no overlap. (This differs from the stickiness metric, which does overlap users across DAU, WAU, or MAU for its calculations and doesn't use the category metrics detailed below.)

Frequency is calculated based on the number of days where a visitor sent any event in the previous 30 days (up until yesterday; not including today). This metric first filters by the selected date range (for example, last 7 days), then looks at the frequency of the visitors who sent at least one event during that date range over the last 30 days. A visitor or account fits into one of the categories based on the below metrics:

• Low if user was active at least 1, but no more than 4, of the last 30 days.
• Medium if user was active at least 5, but no more than 12, of the last 30 days.
• High if user was active at least 13 of the last 30 days.

Visitors who sent no events during the selected date range aren't included.

Add dashboard widgets from other pages

You can add many analytics widgets to a dashboard directly from the page where you configure them, instead of starting from the widget catalog. This lets you build a dashboard from the exact views you already use, such as a Page's usage chart filtered to one segment, or the App health table with your chosen columns and comparison.

Widgets added from another page share the same behavior:

• Your configuration comes with the widget. The widget saves the segment, date range, account, and metadata filters applied on the source page at the moment you add it, along with settings such as the selected metric, visible columns, and sort order where the source page has them.
• Data stays live. The widget saves your configuration, not a copy of the data. It recalculates every time the dashboard loads.
• The widget links back to its source. The widget header includes a link, such as View Page details, View product areas, View apps, or View full report, that opens the page the widget came from.
• Dashboard filters take precedence. When you apply a dashboard-level filter, it overrides the matching filter saved with the widget, and the widget's filter icon shows which filters are active. When you clear the dashboard filter, the widget's saved filters apply again. For more information, see Filter your dashboard in Dashboards.

To add a widget from another page, configure the view you want, then select the Add to dashboard icon in the top-right corner of the widget. If you have more than one dashboard, choose the dashboard to add it to. If a widget can't save part of your current view, such as a date comparison, the icon is unavailable and a tooltip explains why.

The following table lists the pages you can add widgets from and the widgets available on each.

Add a Data Explorer table or chart

For a saved Data Explorer report, you can add the chart, the breakdown table, or both to a dashboard. The table widget shows the columns visible on the report page. Rows you hide on the report page don't appear in the widget.

1. Open the saved report in Data Explorer.
2. Select the arrow next to Add to dashboard, then choose Add table and chart to dashboard, Add chart to dashboard, or Add table to dashboard. Selecting Add to dashboard itself adds the chart.
3. Choose the dashboard.

When you save a new report and choose a dashboard, or when you add a Data Explorer widget from the widget catalog, use the Include on dashboard checkboxes to choose Chart, Table, or both. Chart is selected by default.

Note: Dashboard filters aren't supported for report and goal widgets.