Dashboard Widgets

Available Widgets

  • Account Overview - Unique account visits for today, yesterday, last 7 days & last 30 days

  • Active Unique Visitors Per Hour - Chart visualizing the active unique visitors per hour in sub- specific timezone. Active time includes clicks, page views, etc. no idle time. for the trailing calendar week.

  • App Usage (Multi-App Subscriptions only) - These percentages are based on aggregated time on site for each application and in relation to all the others

  • Browser Usage - Visitor browser usage - info we are auto-gathering from the user agent when receiving events from visitors (browser language, browser name, operating system, etc.)

  • Core Events: Account Retention by Usage - Displays retention chart for Accounts who used Core Events in the first 30 days
  • Core Events: Time to First Use - Displays time to first use box and whisker plot showing the average times it takes Visitors to use Core Events
  • Daily/Weekly/Monthly Accounts - Number of unique daily/weekly/monthly Accounts week over week for the previous 90 days

  • Daily/Weekly/Monthly Visitors - Number of unique daily/weekly/monthly Visitors week over week for the previous 90 days

  • Device Usage - Visitor device usage - info we are auto-gathering from the user agent when receiving events from visitors (browser language, browser name, operating system, etc.)

  • Feature Adoption - See our detailed help document on this metric here.

  • Feature Overview - Total number of features tagged

  • Feature Use By Account - Scatterplot of feature usage when measuring # of accounts using and # of clicks from each account that fit the applied segment and date range

  • Feature Use By Visitor - Scatterplot of feature usage when measuring # of visitors using and # of  click from each visitor that fit the applied segment and date range

  • Guide Overview - # of active (public) guides

  • Most Seen Guides - List of the top 5 most viewed guides per your date range and segment selected

  • Operating System Usage - Visitor specific data, info we are auto-gathering from the user agent when receiving events from visitors (browser language, browser name, operating system, etc.)

  • Page Overview - Total number of tagged pages 

  • Page Use By Account - Scatterplot of page views when measuring # of accounts viewing and # of views from each account that fit the applied segment and date range

  • Page Use by Visitor - Scatterplot of page views when measuring # of visitors viewing and # of views from each visitor that fit the applied segment and date range

  • Page/Feature Use Over time - This widget (similar to trends) allows you to visualize data for multiple pages & features, based on the applied segment and date range, and analyze in a line chart.

  • Poll Results - Choose a specific poll + poll question to see results summarized

  • Product Engagement Score - Shows the configured PES for the specific date range, segment, and app
  • Stickiness Metric - Shows visitor or account engagement as a ratio of short term versus long term return frequency. For example, Daily Active Users(DAU) versus Monthly Active Users(MAU). For more information refer to the Stickiness Metric article.
  • Total Time on App Per Week - Can set this up to track weekly/monthly time on site, total clicks/views (events, visitors or accounts).
  • Trending PES - Shows the configured PES over time to illustrate changes in PES for the specific date rage, segment, and app
  • Visitor Overview - Unique visitors for today, yesterday, last 7 days & last 30 days

  • Weekly accounts - To qualify as weekly, the account must have one visitor who is active at least 5, but no more than 12, of the last 30 days. 

  • Weekly visitors - To qualify as weekly, the visitor must be active at least 5, but no more than 12, of the last 30 days. 

  • App Version Distribution [Mobile Only] -  Shows the percentage of users per app version for any selected date range. Note: Only the latest app version from the user is will be calculated 
  • OS Version Distribution [Mobile Only] -  Shows the percentage of users per OS version for any selected date range. Filter by a specific app or by all mobile apps.

For Subscriptions with Feedback Enabled

  • Product Requests by Status - displays the percentage of requests per status
  • Product Request by Group - displays product requests associated with each group, where the larger the treemap box the more requests for that group
  • Recent Product Requests - displays recently created product requests

Frequency Definition

This graphic is found in Daily/Weekly/Monthly Visitors and Daily/Weekly/Monthly Accounts Dashboard Widgets, as well as the frequency graphs on the Visitor and Account Pages. (Note: the frequency graph on the Visitor or Account page is calculated based on the last 30 days). This graph shows you how often your app is used. The goal here is to increase the number of daily and weekly users. Visitors and accounts are calculated into one of the three categories, so there is no overlap. (This differs from the stickiness metric, which does overlap users across DAU/WAU/MAU for its calculations and does not use the category metrics detailed below.) A visitor or account will fit into one of the categories based on the below metrics: 

  • Monthly visitors/account = if they have events recording between 1 and 4 days over a month period

  • Weekly visitors/accounts = if they have events recorded between 5 and 12 days over a month period

  • Daily visitors/accounts = if they have events recorded on 13 or more days over a month period                 

Frequently Asked Questions

How do I add a Trends report to my dashboard?

Go to your saved Trends report. Find the "Save to Dashboard" button on the right-hand side above your chart.

Then, choose the dashboard you want to have this Trends report shown in and save when you're done.

 

How do I add a Goal to my dashboard?

Navigate to your Goal in pages or features. From your saved Goal, click on the 'gear' icon and choose "Save to Dashboard."

 

How do I add Data Explorer to my dashboard?

Navigate to your Data Explorer report. At the top of the page, click "Add to Dashboard."

Then, choose the dashboard you want to have this report shown in and save when you're done.