These release notes provide a list of changes in Guides that affect you as they occur, so you can learn about important changes quickly before diving into the relevant documentation.
September 2023
NPS Themes - Bulk assign and remove themes from responses
You can now assign and remove themes from multiple responses in the Response table. For more information, see NPS Themes or NPS Insights.
August 2023
Support for Video format using Microsoft Stream (on Sharepoint)
Pendo now supports Microsoft Stream (on Sharepoint) as a video format. For more information, see the Video section in Add guide content using building blocks.
Time-based segment rules for guide views
You can now create segment rules based on when a visitor viewed a specific guide. Previously, options were limited to Viewed = ever and Not Viewed = ever. Now, you can also choose Last Viewed and specify operators like since, before, within last, not within last, and between along with specific dates or days. Additionally, for Viewed, you can now select at least and at most to indicate the minimum and maximum number of times a guide was viewed by a visitor. To learn more about segment rules, see Segments.
July 2023
Quick access to responses of NPS Themes
This feature has been updated with additional functionality. When you access the responses in a theme, you can now sort and filter the responses, edit the theme name, and reassign or unassign a theme for a response. For more information, see NPS Themes.
Support for right-to-left languages in the Resource Center
The Resource Center now supports the use of right-to-left languages (RTL). If your website's UI uses an RTL language, you can select the same language for the Resource Center so that the layout, text, badge and alert badge, and other elements in the Resource Center match the text direction of the website. To learn more, see Use right-to-left languages in the Resource Center.
June 2023
Quick access to responses of NPS Themes
You can now quickly access and review responses assigned to a theme by selecting it in one of the main NPS Themes widgets. For more information, see NPS Themes.
May 2023
Design guides for right-to-left languages
You can now design guides for use with right-to-left languages. To learn more about the design capabilities, see Design Guides for right-to-left languages.
Add a CSS class to a Theme
You can now add a CSS class to a guide at the guide’s container level so that it inherits styling from your application’s stylesheet. This is done inside a Theme so the class can be applied across many guides. For more information, see the Add a CSS class to a Theme section in Pendo Themes.
NPS themes
With NPS themes, you can now organize and analyze NPS responses faster and generate more actionable insights. Using themes, you can identify commonalities of promoters/detractors and sort your responses into custom themes. This will help you to make sense of large amounts of NPS data for faster analysis. For more information, see NPS Themes.