These release notes provide a list of changes in Orchestrate that affect you as they occur, so you can learn about important changes quickly before diving into the relevant documentation.
June 2025
Branching in beta
You can use branching in Orchestrate to set up diverging splits within a journey that visitors are sent down based on conditions set for each split. This lets you create dynamic journeys where each visitor receives messaging tailored to their metadata or app activity. For more information, see Orchestrate branching overview (beta).
Schedule journeys
You can now schedule a journey to start as soon as fifteen minutes from the time you're scheduling it. This helps you get valuable information to users faster than ever before. For more information, see Create a journey.
April 2025
Marketo integration
You can now integrate Marketo campaigns into your cross-channel journeys, which allows you to track email engagement. For more information, see Send Marketo campaigns from a journey in Orchestrate.
February 2025
Journey templates
You can now use Journey templates to quickly set up a journey based on your use case, including welcoming new users, announcing a feature, and re-engaging inactive users. For more information, see Create a journey.
Hyperlinked images and side-by-side layout in email
You can now add hyperlinked images to emails, which allows users to click images to navigate to links. You can also set up images and text to appear side by side in an email for cleaner, more organized layouts. For more information, see Create an email.
Create a segment based on email interactions
You can now use email engagement data to create new targeted behavior-driven segments. This allows you to personalize email content and save yourself time creating the segment. For more information, see Create an email.
Create new emails from templates
You can now create a new email from an email template, allowing you to quickly spin up emails based on common use cases. For more information, see Create an email.
January 2025
Personalize your email
You can now use visitor and account metadata to personalize your email content to boost visitor engagement. For more information, see Create an email.
Create a segment based on journey interactions
You can now create segments based on visitor behavior data from journey interactions. This allows you to harness behavioral data from journeys to create highly targeted segments, enabling precise personalization and smarter targeting that improves effectiveness, boosts engagement, and saves time in audience segmentation efforts. For more information, see Create a journey.
Clone an existing guide
You can now clone an existing guide created outside of Orchestrate and add it to your journey to speed up the creation process. For more information, see Add messages to your journey.
View which visitors achieved or didn't achieve the journey goal
You can now filter your visitors list to see who achieved the journey goal and who didn't. For more information, see Monitor journey results.
December 2024
Create a journey without a goal
You can now create a journey without a goal, ensuring all visitors receive every message in sequence, regardless of whether they achieve the journey goal or not. This is useful for journeys for informational campaigns or step-by-step flows, such as onboarding. For more information, see Create a journey.
Set up and verify an email domain
You can now set up and verify your own email domain in Pendo. For more information, see Set up and verify an email domain in Pendo.
Delete emails
You can now delete single or multiple standalone emails from the Emails table. For more information, see Create an email.
October 2024
Orchestrate
With emails and guides working together, you can build cross-channel journeys powered by product data to encourage your visitors to achieve product goals. For more information, see Create a journey and Add messages to your journey.
As your journey is running, you can monitor the results to see metrics about visitor engagement with the journey and how many visitors achieved the journey goal. For more information, see Monitor journey results.
You can also create a single send email to increase feature adoption or announce new features. This allows you to engage with your visitors outside the app, encouraging them to revisit the app or to try it for the first time. For more information, see Create an email.