These release notes provide a list of changes in Orchestrate that affect you as they occur, so you can learn about important changes quickly before diving into the relevant documentation.
February 2025
You can now use email engagement data to create new targeted behavior-driven segments. This allows you to personalize email content and save yourself time creating the segment. For more information, see the Create segment based on email activity section of Create an email.
January 2025
Personalize your email
You can now use visitor and account metadata to personalize your email content to boost visitor engagement. For more information, see Create an email.
Create a segment based on visitor behavior data
You can now create segments based on visitor behavior data from journey interactions. This allows you to harness behavioral data from journeys to create highly targeted segments, enabling precise personalization and smarter targeting that improves effectiveness, boosts engagement, and saves time in audience segmentation efforts. For more information, see Create a journey.
Clone an existing guide
You can now clone an existing guide created outside of Orchestrate and add it to your journey to speed up the creation process. For more information, see Add messages to your journey.
View which visitors achieved or didn't achieve the journey goal
You can now filter your visitors list to see who achieved the journey goal and who didn't. For more information, see Monitor journey results.
December 2024
Create a journey without a goal
You can now create a journey without a goal, ensuring all visitors receive every message in sequence, regardless of whether they achieve the journey goal or not. This is useful for journeys for informational campaigns or step-by-step flows, such as onboarding. For more information, see Create a journey.
Set up and verify an email domain
You can now set up and verify your own email domain in Pendo. For more information, see Set up and verify an email domain in Pendo.
Delete emails
You can now delete single or multiple standalone emails from the Emails table. For more information, see Create an email.
October 2024
Orchestrate
With emails and guides working together, you can build cross-channel journeys powered by product data to encourage your visitors to achieve product goals. For more information, see Create a journey and Add messages to your journey.
As your journey is running, you can monitor the results to see metrics about visitor engagement with the journey and how many visitors achieved the journey goal. For more information, see Monitor journey results.
You can also create a single send email to increase feature adoption or announce new features. This allows you to engage with your visitors outside the app, encouraging them to revisit the app or to try it for the first time. For more information, see Create an email.